1603 Error during installlation of MS office 2013 Pro Plus (32bit)

Im trying to install MS office 2013 Pro plus on a 32bit computer, it currently has 2010 installed, but whenever I try to go through the installation at the very end of it I get an error microsoft office pro plus 2013 encountered an error during setup"
I have tried most if not all solutions I found online- deleting the Microsoft help folder, the file in it, the MS fix it program, task scheduler- enabling service and making sure its not corrupt... I cant seem to be able to fix this.
I cannot uninstall MS office 2010 first as I dont want to take the chance of Office 13 not working, and me not having Office.

This is the Log file I get, please download it- sorry I cant simply upload text to pastebin... but its about 60,000 Lines :S


Windows 7 Enterprise, SP1
I installed it on my other computer which also had Office 2010 installed, worked fine, its 64x windows 7 ultimate
Thanks in advanced

So far I have tried this:
  • Deleting Microsoft Help folder
  • MS Fix It program
  • Task scheduler- enabling service and making sure its not corrupt
  • Ms troubleshooter to remove any corrupt office 2013 files
  • Windows installer service is set to automatic
  • Cleared the temp folder
  • Started computer in Clean boot mode
  • taking ownership of C:\windows
  • cacls C:\windows /g administrators:F
  • (restarting the computer- obviously)
  • Checking the Reg Permissions- HKEY_LOCAL_MACHINE
  • checking the reg permissions- HKEY_CLASSES_ROOT
  • clearing %temp%
  • Reg Cleaner- CCleaner
  • installing on another computer (worked fine)
  • making new user accounts
  • logging in as the default windows Administrator account
  • applying new updates to windows
(and probably a lot more simple and small fixes)


Question Info

Last updated April 16, 2019 Views 50,677 Applies to:
My problem same with you.
 I start TASK SCHEDULE service and re-install Office 2013 without error.

I my situation, i deployed office 2013 to many PCs, some PCs not success. I checked error PCs, they have same problem with TASK SCHEDULE services. (DISABLED). I can not start TASK SCHEDULE service directly by using services.msc, please start up it by modify Registry (HKLM\System\CurrentControlSet\Services\Schedule, change Start key value to 2 and restart pc)

Re-install office 2013 after restart pc  :)
Hope it useful!

Some information for you before install office 2013


30 people were helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.