I have PURCHASED Office Home and Businesss 2010 (key card) plus Access 2010 (on a disk) for a fully legal, up to date, Vista 64 machine. The Access 2010 installed like a dream but the Office 2010 ends with either the system hanging or after some downloading, the blue screen of death.
Obvioulsy, I have tried mulitple installs, uninstalled, safe mode etc etc and nothing works it is always the same.
As the Access installed and works correctly the conclusion must be it is the bootstrap loader that is failing.
BTW - I was previously able to run the 2010 beta with no problem (now uninstalled) plus it is interesting that my product comes with 90 days of support that you can ONLY use if you manage to load it!