Ask a new question

Stolen laptop with Microsoft 365 subscription

My MacBook was recently stolen. I used my 365 personal subscription on my MacBook. Is there a way that I can cancel it remotely? How do I make use of my subscription when I buy a new laptop? Lastly, is there a way for Microsoft to locate my laptop by tracking where the software is being accessed?

Any help would be appreciated.

Thanks.

Moved from: (Office / Install, upgrade and activate / Windows 8 / Office 365 Home)

Answer
Answer
Contact Microsoft to deactivate Office on your stolen computer at:  Contact Microsoft Support  Then reinstall Office onto you new computer at: Download and install or reinstall Office 365 or Office 2016 on a PC or Mac   You need to contact the police to see if they can help you find your stolen laptop.
Microsoft Office Professional 2021
Microsoft Office Home and Business 2019
Microsoft Office Home and Business 2013
Microsoft Office Professional 2003
Windows 10 Professional
HP ProBook 470 G4

3 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated April 14, 2024 Views 1,128 Applies to: