After recently upgrading my Office 2013 version to Office 2016 (as part of my Office 365 subscription through GoDaddy), I have discovered that I can no longer open an Excel document simply by clicking on an Excel file icon on my desktop, in another window, or from a document management software system.
I have to first start Excel and then search for the file to open it from there. Even then, there seems to be no consistency as to whether or not the workbook will open.
If I click on say an Excel created document's desktop icon without Excel 2016 already being open, then the program starts up, but all that I get is a blank Excel screen without any open workbook.
I tried going through the Answer Desk and they could not resolve the problem. Of course they tried to sell me the Assurance plan, however I had been there before and I never received any solid support from that plan. Therefore I am hoping to get some assistance here.
My laptop is Windows 7 Pro, fully up to date with all Windows updates.
Any assistance will be greatly appreciated.