general mail failure. quit microsoftexcel

When I try to share by attachment to email it gives me a message about the default mail client being wrong. Then it says "general mail failure. Quit micorsoft excel, restart the mail system and try again"

Office 365. NO other problems in outlook. No problem sharing from one drive folder

Help!

 
Question Info

Last updated August 16, 2018 Views 41,243 Applies to:
Answer

Hello Jacqui,

Follow the suggestion provided in the thread link mentioned below and check if that helps to resolve the issue.

http://social.technet.microsoft.com/Forums/office/en-US/af8b04e5-21a3-4a57-8f5b-65ff57610e1c/excel-2013-general-mail-failure

For further queries, reply and we are happy to assist.

Thank you.

7 people were helped by this reply

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