I'm installing JPMorgan's ACCESS Insight Excel add-in which is supposed to show up on the ribbon as shown in the screenshot. The installation says complete but the add-in doesn't show up on the ribbon. I've checks the add-ins options and it's not there for me to manually enable. I've uninstalled and re-installed several times with no luck.
Is there an extra step involved when adding an add-in in Office 365 for business?