Excel COM Add-in (JPM's ACCESS Insight)

I'm installing JPMorgan's ACCESS Insight Excel add-in which is supposed to show up on the ribbon as shown in the screenshot. The installation says complete but the add-in doesn't show up on the ribbon. I've checks the add-ins options and it's not there for me to manually enable. I've uninstalled and re-installed several times with no luck.

Is there an extra step involved when adding an add-in in Office 365 for business?

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There are no extra steps in installing an add-in from a third party.

Options>Add-ins>Manage com add-ins>Go.......... and its not listed?

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Nope. All it has is Acrobat PDFMaker and three add-ins for Power Mar, Power Pivot, and Power View. I've even tried using the "Add..." option but it's not there.

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Hi TP16,

Sorry for the late reply.

Very often, an Excel add-in is packaged in a zip file. Unzip the file, and store the add-in in the User Add-in Library i.e. C:\Users\USERNAME\AppData\Roaming\Microsoft\AddIns

Windows protects your computer from malicious software that came from a different computer, you might need to unblock the add-in. For this, right click on the add-in file in Windows Explorer, and choose Properties. At the bottom of the General tab of the Properties dialog, there may be a notice that the file may be blocked, and there is a checkbox to unblock the file. Check the Unblock box and click OK.

Now to install, follow the steps below:

  1. In Excel, click the File tab, click Options, and then click the Add-Ins category.
  2. In the Manage box, click COM Add-ins, and then click Go. The COM Add-Ins dialog box appears.
  3. In the Add-Ins available box, select the check box next to the add-in that you want to install, and then click OK. If the add-in that you want to use is not listed in the Add-Ins available box, click Add, and then locate the add-in.

Reference View, manage, and install add-ins in Office programs and Add or remove add-ins in Excel

Thanks,

Neha

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Hi TP16,

I am writing to follow up on this case. Did you check above reply? Please update us when you have time.

Regards,

Neha

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Last updated April 19, 2021 Views 798 Applies to: