my Excel account

I have been happily running Excel on my own personal account here at my present office.   This afternoon, though, Excel rejects my personal account.  It requires me to sign in through the account of our office.   That's fine, except that I have useful templates in my personal account.   I would prefer not to have to recreate them for the office account.

Here is a redacted screenshot of what Excel tells me when I try to log back into my personal account:

Can I get back to my personal account?

Answer
Answer

I did not switch my account.  That is my point.   Excel (and Word) switched my account without my consent.  

As luck would have it, though, this morning I now have my own templates back, even though Excel is logged in through our office account.  

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Last updated October 5, 2021 Views 109 Applies to: