Excel iOS: auto-saves files despite having switched off auto-save

I often open files that I collaborate on with others from Box cloud into Excel on my iPad using the cloud document picker. I always make sure auto-save is switched off, because often I just want to play with the data, but not save it. 

However, Excel keeps auto-saving the document and uploading it to the cloud, even if I did not make any changes. This changes the date stamp on the cloud document and confuses my colleagues who are managing the files.

This erroneous behavior started a few versions again. Please fix this. 

 

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Last updated March 19, 2019 Views 878 Applies to:

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Hello Ralph,

Before we proceed I would require some more information to help you better:

-What is the version of application and iOS are you using?

Reply with necessary information and I'll be happy to help you further.

Thank you.

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It is Excel version 1.24 and iOS 9.3.4. PowerPoint version 1.24 has the same problem. Note that the problems started with earlier versions of Excel and PowerPoint. 

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It's November 2016 now and this severe bug is still there. We're using the latest version of iOS 10.1.1 and Excel for iOS (1.276 161113).

Is Microsoft listening to its customers?

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Please address this Microsoft. I often use my iPad to check something in a file, but don't make any changes and then close the file using "discard changes". But the file properties still change!

For example, I open a file for my 2015 budget to check something. I close it and discard changes. But now it has a 2016 date which is updated across my devices via OneDrive. This would appear to be a simple fix, especially as it is a recent change to behaviour!

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Hi James,

To better assist you, may we know if you are having issues only when opening the files on your iPad? Have you tried opening the files on other devices? If so, are you getting the same issue?

We look forward to your response.

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I have experienced the bug on iPad (4th gen) and iPhone (5s) both running up-to-date iOS. It has persisted in all app updates since my original report and from a few months before, as the OP said.

I don't get the impression this is device specific, it simply seems like turning off auto-save and clicking discard changes on leaving the file doesn't work.

The OP gave you plenty of information months ago. This is a very simple bug to describe and we have both done so clearly. You need no more information. Please stop asking the standard questions and pass this through to the developers to address.

James

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You may post your comments and suggestions on our Excel Feedback hub to help us improve our services.

Should you have further questions, feel free to get back to us.

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So over 4 months after the OP reported this serious bug, Microsoft's response is to tell us to re-post it elsewhere? This is awful service, why couldn't you just submit the bug yourself!??!

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For info for those interested, I have reported this as https://excel.uservoice.com/forums/304936-excel-for-ipad-iphone-ios/suggestions/17600245-excel-ios-auto-saves-files-despite-having-switche

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With version 1.29 it is even worse. I have a file saved locally in the Excel app on my iPad. If I switch off auto-save and I edit the file, Excel appears to save the file every few minutes and the "modified" time stamp is updated. This is the first bug. 

But when I close the file and discard all changes, and re-open the file, the changes are not there. This is the second bug. 

This type of behavior makes Excel extremely unreliable and will lead to data losses and frustration. There is no one else to blame but Microsoft. 

It is not acceptable to recommend users to file a report at uservoice.com. It is a bug, not a requested feature! 

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