Excel on Android keeps crashing on Samsung Note 8

Hi,

Excel on Android keeps crashing when I open an Excel file on my Samsung Note 8. I have to manually restart the phone and try again. I keep doing until it doesn't crash.

Help!

 

Question Info

Last updated August 24, 2019 Views 2,056 Applies to:
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Answer

Hi,

We're following up on your issue with Excel on Android. Does it still crash?

Can you try updating Office through the Play Store, if there are any updates available? If there any oudated causing this, then an update should fix it.

We'll be waiting for your response.

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