Why can't I see the whole document?

Hi Chris,

• What happens when you try to access this file from the Word application installed in the computer?
• Do you receive any error message?

Try to open a Word document that is saved in your SkyDrive and let us know if you were able to edit / view it through the MS Word program.

Reply with the results to assist you better.

Thank you.

Thanks for your suggestion Guruprasad Ra, but whether I open it through Explorer or Word, I still only see the title page even though it's acknowledging it's a large document. There are no error messages. Other (smaller) documents are opening fine either way. Hmmmm....

Chris

http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?culture=en-US&EventID=1032319980&CountryCode=US

This last DOCX Unspecified error had to do with the <m:num> XML tag and I’ve had a few of those lately. Often, the <m:num></m:num> pair contains absolutely no content and can be removed without any damage to the DOCX at all. In this case, it was wrapping the letters BH which were the numerator in a formula. The malformed section looked like this,

Now that XML code sequence passes syntax muster by Word still chokes on it. This can be proven by extracting the word\document.xml and opening it in Excel (or some other XML editor).

I first tried to delete the lower <m:ctrlPr></m:ctrlPr> section as it seemed empty of any actual contribution to the content of the DOCX but that still did not allow Word to open the document. Failing that, I noted other surrounding text so I could locate the problem area within the document at a later time (e.g. within Word) and snipped out the entire the <m:num></m:num> block. This allowed Word to open the DOCX.

I searched for the surrounding content I had noted previously and recorded the page number. I zoomed to 10% and took a screenshot of the first four pages and wrote my reply.

Here is another cause for this error:

<snip>

here’s what caused my problem: Where you found the error, I had a checkbox (legacy form field) inside of a plain text content control field.  It didn’t cause any problems when left alone, but when I altered only that field (i.e., checked the box), saved the doc, and reopened it, presto, there was the error.  I guess Word doesn’t like form fields inside of form fields...which is maybe an obvious thing...  I’d done it based on a suggestion I found online, because putting the checkbox inside the plain text content control field allowed the user to actually tab to the checkbox -- Word won’t tab to it otherwise (apparently due to the mix of legacy fields and 2007 fields).  Oh well, I guess I can live without that :-)  I took the checkbox out of the plain text field and now the form works fine.

</snip>

https://www.microsoft.com/download/en/details.aspx?displaylang=en&id=7973

Free MS XML editor

Thanks Rhon! This document has been at least three different types of word document, so this could absolutely be the issue. Many thanks for the tip - will check out Jeeped's discussions and also the info you've sent.

Cheers,

Chris