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Merging two accounts (business and personal account)

Hello,

     I was wondering if there was a way I could merge my two Microsoft accounts that are using the same email. I have a personal one that I set up myself using my work email that I have used for certifications and equipment registration. My organization has started to use more and more of Sharepoint and Office 365 tools. So when I am sent links I am prompted to choose between the personal one I set up and the one that my work had set up for me. Is there a way to merge the two?

Answer
Answer

Hi JasonL,

 

Please tell us whether you encountered a hint similar to the following image:

If so, just like you said, you have the same account for Microsoft Account and Office 365 Account. In general, Microsoft Account and Office 365 Account related different services. It’s good for us to use different accounts for different services.

 

If you keep using this account for both Microsoft and Office 365 services, you will meet this window frequently. To avoid this prompt, we suggest you rename your personal account. You can follow this article for more details.

 

Thanks,

NeoWu

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Question Info

Last updated April 11, 2024 Views 24,144 Applies to: