VAT

Unless you are buying a business version your invoice/bill has no vat details and therefore there is no Vat charge back option - you are treated the same way as any retail customer

Office 365 Personal & Home is not licensed for business use

Unless you are buying a business version your invoice/bill has no vat details and therefore there is no Vat charge back option - you are treated the same way as any retail customer

Office 365 Personal & Home is not licensed for business use

This may sound like a stupid question but I cannot find anywhere on the system where I can input my UK VAT registration number for my Office 365 subscription renewal. According to the Microsoft guidance I would be charged Ireland VAT unless I provide my UK VAT registration number in which case no VAT would be charged. Ony problem is that it seems impossible to provide such information. Has anyone else had this problem and if so is there a solution out there?

Hi Keith,

There is no possibility to get the VAT refund/exempt to be automatic for purchases made for products/services that are not purchased through the Microsoft Business departments.

What you will have to do is get in touch with the Microsoft Accounts and Billing support and provide them with your VAT number, and they will be able to manually process the VAT refund.

Hope this helps!

You are incorrect, if an item is purchased as retail there is no requirement for the retailer to show/give their vat reg# or provide a vat invoice.

The fact that some on line suppliers provide this facility to enter your vat# is immaterial

You have purchased a retail product from MS which is not licensed for business use, therefore MS do not provide a vat invoice.

I have a number of Business Office versions and I'm provided with a vat invoice

(Its something I've dealt with for the last 20 years and through a number of vat inspections, with various companies)

From what others have said/posted this is a none starter

Sorry to say, but you are wrong.

Microsoft gladly assists with processing the VAT refund manually as long as you can provide them with a valid VAT number.

I know this from personal experience, and I know for a fact that they do it on a daily basis.

If you would rather make a claim to get the tax back yourself through the tax office where you live, a VAT invoice is provided with every purchase made, and you can contact the Accounts & Billing support to have the invoice modified to include your company name & VAT number.

If you do not have trust in what I say, feel free to jump on the chat support and ask them what the policy is - I am sure you will be surprised.