Cannot open a SharePoint 2013 list in Access 2010 after installing SP2 for Office 2010

I have a SharePoint 2013 Enterprise installation with the following updates installed:


SharePoint Foundation 2013 March PU

SharePoint Server 2013 March PU

SharePoint Foundation 2013 April CU

SharePoint Server 2013 April CU


The client machine on which I am experiencing issues has the following:

Windows 7  - all of the latest updates as of 2013-07-25.

Office 2010 Professional including all patches up to and including Service Pack 2 for Office 2010.

IE 10 


After installing SP2 for Office 2010 on the client I am no longer able to connect to a SharePoint list from the SharePoint list's ribbon in IE 10.  When I attempt to do so, I receive the following alert: "Export to database failed. To export a list, you must have a Microsoft SharePoint Foundation-compatible application."


I have verified that on client machines with Office Pro 2010 without service pack 2 I am still able to Open the list with Access 2010.  I am also able to do this on clients running Office 2013 Professional.


I performed an Office repair from Add/Remove programs after I installed Office 2010 Service Pack 2, and was still not able to open the list with Access.  However, I am able to connect to the list from within Access 2010 if I start there first, create a blank database --> Create --> SharePoint Lists --> Existing SharePoint List, and connect via the list URL.


Upon uninstalling SP2 for Office on the client in question, I can once again open the list with Access from the list's ribbon in IE 10.


Can anyone verify this issue, or provide any recommendations?  


Thanks in advance - Dave


Looks like there maybe a fix you can try.

You’ll need to agree to the EULA and enter your e-mail address.

Let me know if that works.

Jack Stockton
Microsoft Access MVP 2012 - 2017

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Question Info

Last updated July 8, 2019 Views 10,824 Applies to: