word can't print due to a problem with the printer setup

I'm having issue with a print problem.  Not sure when it was the last time I was able to print.  I decided to print  lately and having issue.  When I print from MS Word, I get "word can't print due to a problem with the printer setup".  I have two printers and they both display the same message.  When I print from notepad, I get "the specified driver is not invalid".  When I print from paint, I get "could not start print job".  When I print an internet page, nothing happens, no message.  I'm guessing it's a Windows issue and not my printers not working properly.  I have tried to de-install then re-install the latest printer drivers, but nothing worked.  I can still scan from my computer, just can't print.  Any help would be nice.

See “How to troubleshoot print failures in Word” at:

http://support.microsoft.com/kb/826845

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
Screen shots by Snagit from www.techsmith.com

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Last updated September 24, 2020 Views 20,374 Applies to: