Word 2013- Page numbering reset to 0 after using a bulleted list?

Ok everyone,

I have been working on a training plan for my company that was started in Word 2013 Preview and I have since upgraded to the full version. Since the beginning, I have been having an issue with page numbering and a table of contents, so I just left them out. Now I am re-working on the project and I want to have page numbers in a header with a table of contents following the title page. However, I am not able to because the page numbering resets to 0 after a bulleted list!

Now, I have tried the obvious answer of taking out the bulleted list, however it sets the page number to 3 (when it is really on page 4 of the document- after the title page of course). I am not sure how to fix this so I contacted Microsoft's "Premium" Support. (I am going to be honest here...) But, I swear that the tech did not know anything about MS Office. It took over an hour for him to finally give up and say (and I am quoting from the original chat log) "James, as I see here that there's nothing wrong with your office 2013. I think you miss something on how to create a table of contents."  

This could not be further from the truth as I have created numerous pages/reports that have used a table of contents and have worked perfectly. 

Eventually he said " James, I suggest to manually change the data in your table of contents" and then proceeded to give me a link to a help article. 

What is the point of shelling out $100 for the new office only to be having automatic numbering/table of contents that does not work correctly. The bigger question is why have support staff that does not solve your problems and eventually dismisses you. 

But I digress, can anyone help me solve my problem?

 

Thank you in advance!
 

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Last updated July 3, 2019 Views 8,501 Applies to:

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If you want to send me the document, I will take a look at it for you.

 

However, I will say that there using a bulleted list in the body of the document should have absolutely no effect on the page numbering in the header\footer of a document.

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
Screen shots by Snagit from www.techsmith.com

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I've had the same problem.  The document is confidential so it cannot be sent.  Has this issue been resolved?


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After some playing around I found that it is not the bulleting but putting content into dual column in the middle of a page that causes the pages to re-number.  Once I cleared that formatting, the pages renumbered properly.  If I re-do the dual column however, the following page re-starts at page 1. 

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Put the selection in the area of the document where the page numbering re-starts at 1 and then expand the Page Number dropdown in the Header & Footer section of the Insert tab of the ribbon and click on Format Page Numbers... and then in the Page Number Format dialog, select the option under Page numbering for "Continue from previous section".

 

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
Screen shots by Snagit from www.techsmith.com

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I have the same problem but when I change the format to continue from previous, it sticks until I close the doc and reopen. 

In my research in the past, I found that it may have to do with objects in the header/footers but when I choose to Select Object, I see nothing.

I also find it occurs only when I place a next page break with a center of the page formatting in the next page. 

the question really is:  there should be no circumstances where there is a page zero.  So why would that even be programmed into the software?????

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I have the same problem but when I change the format to continue from previous, it sticks until I close the doc and reopen. 

In my research in the past, I found that it may have to do with objects in the header/footers but when I choose to Select Object, I see nothing.

I also find it occurs only when I place a next page break with a center of the page formatting in the next page. 

the question really is:  there should be no circumstances where there is a page zero.  So why would that even be programmed into the software?????

Page numbering starting at zero is used when you add an envelope to a document, so it has its uses.

Run the following macro to ensure that page numbering is set to "Continue from previous section" for each section in the document:

Sub SetContinuousPageNumbering()
Dim s As Section
For Each s In ActiveDocument.Sections
s.Headers(wdHeaderFooterPrimary).PageNumbers _
    .RestartNumberingAtSection = False
Next s
End Sub

For assistance with installation, see http://www.gmayor.com/installing_macro.htm.

Stefan Blom
Microsoft Word MVP
Volunteer Moderator
~~~~
Note that MVPs do not work for Microsoft
MVP program information: https://mvp.microsoft.com/
~~~~

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Same here.  Both in 2010 and in 2013, though that could be because the doc has been put in 2013 and then sent back to the 2010 users.  I suspect it's a 2013 glitch.

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It is not an issue with the application itself.  It may however be caused by an Add-in.  See the section on Add-ins in the the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word" at:

http://support.microsoft.com/default.aspx/kb/921541?p=1

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
Screen shots by Snagit from www.techsmith.com

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When you add a section break, the new section inherits properties from the current section. In other words, if page numbering has been restarted at one point, that setting may resurface.

To set continuous page numbering through-out the document, try the macro I posted in a previous reply.

Stefan Blom
Microsoft Word MVP
Volunteer Moderator
~~~~
Note that MVPs do not work for Microsoft
MVP program information: https://mvp.microsoft.com/
~~~~

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Hi there, I have a similar problem and I'm wondering if the macro mentioned would resolve it.... I work with documents that require section breaks (e.g., for landscape pages to be inserted mid-document). When I save the document as a PDF (using Word's Save as Adobe PDF option), after the document PDFs, the page numbers in those post-Section Break sections reset to 1! It's extremely tedious to have to go to Format Page Numbers and select "Continue from previous section" every time this happens. Is there a reason - and better yet a fix - for this?

Many thanks,

Stephanie

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