When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Also experiencing this. Every 30 minutes or so since the upgrade to MacOS 12.4.

Is there no testing done on this software? At all?

This is also happening to me. OneDrive is causing kernel panic and reboots on macOS. Please fix and communicate to us in the release notes it is fixed.

Error:

panic(cpu 1 caller 0xfffffe88173bb438): initproc exited — exit reason namespace 7 subcode 0x1 description: overflow of service ctivation count during activat . Managed:1. Count:32767. Service:'user/581/com.apple.xpc.launchd.unmanaged.0neDrive File P.986'

OneDrive: Version 22.111.0522.0002 (Standalone) (Apple silicon)

macOS: 12.4

Machine: M1 MacBook Air

Happening to me as well. Support was useless and blamed MacOS when the description clearly mentions OneDrive. Support asked me to downgrade to a previous version and that seemed to help, but now 22.099.0508.0001 is rolling out and the kernel panics keep coming back.

panic(cpu 2 caller 0xfffffe002022bfec):  initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.68305'

Same issue with me - kernel panics with latest App store version. Had to install the standalone M1 version as my Mac was unusable. Now the standalone version is just stuck on "processing changes" or takes minutes to process a single small file (which is already on my disk and does not require downloading). It is shocking how Microsoft puts out this absolute garbage software with what seems like no quality control. The engineers should be embarrassed by their incompetence

It's not MacOS - the moment I killed OneDrive the issues stopped.
And I don't see any reports of this happening with Dropbox or other users of the fileprovider extensions.
Microsoft - you have nearly unlimited development and testing resources.

Stop being so incompetent. Stop abusing your paying customers.

I have exactly the same issue with Microsoft OneDrive on a MBP Pro 11 M1.

My workaround is to pause the OD sync for 8 hours and allow the sync later in the night where it doesn't hurt when it crashes. At least I can work because I had these crashes during Teams or Zoom sessions which was quite annoying.

But of course looking for a fix please

Same exact issue, same versions. More buggy software from MSFT. Nice.

Also me I have the same problem since yesterday

"exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.794''

I have exactly the same issue. When Microsoft decided to delete all my local files, I wanted to copy them back over, but since I started the process I get the same error message. I need to the files locally to be able to search through them and work offline. I don't know who had that fantastic idea to take away local copies in the first place. I'm using a Mac mini 2018 on MacOS 12.4.

Anche io ho il medesimo problema MBP Pro 14' M1.

Gradirei una soluzione in tempi brevi.

Grazie Mirko

------

I also have the same problem MBP Pro 14' M1.

I would appreciate a solution soon.

Thank you Mirko

-------

panic(cpu 2 caller 0xfffffe002b383fec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.3837'

Debugger message: panic

Memory ID: 0x6

OS release type: User

OS version: 21F79

Kernel version: Darwin Kernel Version 21.5.0: Tue Apr 26 21:08:37 PDT 2022; root:xnu-8020.121.3~4/RELEASE_ARM64_T6000

Fileset Kernelcache UUID: 77B58D*************CFE982C6B773

Kernel UUID: C44613B0-01A6-3*************AC6CE3DAAF

iBoot version: iBoot-7459.121.3

secure boot?: YES

Paniclog version: 13

KernelCache slide: 0x0000000023254000

KernelCache base: 0xfffffe002a258000

Kernel slide: 0x0000000023a10000

Kernel text base: 0xfffffe002aa14000

Kernel text exec slide: 0x0000000023af8000

Kernel text exec base: 0xfffffe002aafc000

mach_absolute_time: 0x2360580df8

Epoch Time: sec usec

Boot : 0x629a0c27 0x000e2200

Sleep : 0x629a24f9 0x0009c1af

Wake : 0x629a27c8 0x000b8542

Calendar: 0x629a350e 0x000d658c

Zone info:

Zone map: 0xfffffe1006888000 - 0xfffffe3006888000

. VM : 0xfffffe1006888000 - 0xfffffe14d3554000

. RO : 0xfffffe14d3554000 - 0xfffffe166ceec000

. GEN0 : 0xfffffe166ceec000 - 0xfffffe1b39bb8000

. GEN1 : 0xfffffe1b39bb8000 - 0xfffffe2006884000

. GEN2 : 0xfffffe2006884000 - 0xfffffe24d3550000

. GEN3 : 0xfffffe24d3550000 - 0xfffffe29a021c000

. DATA : 0xfffffe29a021c000 - 0xfffffe3006888000

Metadata: 0xfffffe4f62e68000 - 0xfffffe4f6ae68000

Bitmaps : 0xfffffe4f6ae68000 - 0xfffffe4f768cc000

CORE 0 PVH locks held: None

CORE 1 PVH locks held: None

CORE 2 PVH locks held: None

CORE 3 PVH locks held: None

CORE 4 PVH locks held: None

CORE 5 PVH locks held: None

CORE 6 PVH locks held: None

CORE 7 PVH locks held: None

CORE 0: PC=0xfffffe002ab0ce68, LR=0xfffffe002ab0ce68, FP=0x0000000000000000

CORE 1: PC=0x00007ff897a68298, LR=0x00007ff897a67534, FP=0x0000000304d6c0e0

CORE 2 is the one that panicked. Check the full backtrace for details.

CORE 3: PC=0xfffffe002ab8ab14, LR=0xfffffe002ab8ab10, FP=0xfffffe4f82f9bf00

CORE 4: PC=0xfffffe002ab8ab14, LR=0xfffffe002ab8ab10, FP=0xfffffe4f854fbf00

CORE 5: PC=0xfffffe002ab8ab10, LR=0xfffffe002ab8ab10, FP=0xfffffe4f8696bf00

CORE 6: PC=0xfffffe002ab8ab10, LR=0xfffffe002ab8ab10, FP=0xfffffe4f85f83f00

CORE 7: PC=0xfffffe002ab8ab10, LR=0xfffffe002ab8ab10, FP=0xfffffe4f84ee3f00

Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space

Panicked task 0xfffffe1b39c526d0: 3227 pages, 3 threads: pid 1: launchd

Panicked thread: 0xfffffe1b37b2a080, backtrace: 0xfffffe4f85a835d0, tid: 320161

lr: 0xfffffe002ab55124 fp: 0xfffffe4f85a83640

lr: 0xfffffe002ab54dec fp: 0xfffffe4f85a836b0

lr: 0xfffffe002ac99f2c fp: 0xfffffe4f85a836d0

lr: 0xfffffe002ac8bd00 fp: 0xfffffe4f85a83740

lr: 0xfffffe002ac899ac fp: 0xfffffe4f85a83800

lr: 0xfffffe002ab037f8 fp: 0xfffffe4f85a83810

lr: 0xfffffe002ab54a70 fp: 0xfffffe4f85a83bb0

lr: 0xfffffe002ab54a70 fp: 0xfffffe4f85a83c20

lr: 0xfffffe002b37b188 fp: 0xfffffe4f85a83c40

lr: 0xfffffe002b383fec fp: 0xfffffe4f85a83cb0

lr: 0xfffffe002b08fc04 fp: 0xfffffe4f85a83d80

lr: 0xfffffe002b08f224 fp: 0xfffffe4f85a83e10

lr: 0xfffffe002b0af5c4 fp: 0xfffffe4f85a83e90

lr: 0xfffffe002b0afad4 fp: 0xfffffe4f85a83ee0

lr: 0xfffffe002ab4d024 fp: 0xfffffe4f85a83f10

lr: 0xfffffe002ab03d6c fp: 0xfffffe4f85a83f20

last started kext at 854078806: com.apple.driver.driverkit.serial 6.0.0 (addr 0xfffffe002a8ec650, size 3416)

loaded kexts:

com.apple.iokit.SCSITaskUserClient 456.121.3

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleTopCaseHIDEventDriver 5450.8

com.apple.driver.AppleBiometricServices 1

com.apple.driver.CoreKDL 1

com.apple.driver.usb.AppleUSBHostBillboardDevice 1.0

com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0

com.apple.driver.DiskImages.UDIFDiskImage 493.0.0

com.apple.driver.DiskImages.RAMBackingStore 493.0.0

com.apple.driver.DiskImages.FileBackingStore 493.0.0

com.apple.driver.SEPHibernation 1

com.apple.driver.BCMWLANFirmware4387.Hashstore 1

com.apple.driver.AppleUSBDeviceNCM 5.0.0

com.apple.driver.AppleThunderboltIP 4.0.3

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.nke.l2tp 1.9

com.apple.filesystems.tmpfs 1

com.apple.filesystems.lifs 1

com.apple.filesystems.apfs 1934.121.2

com.apple.IOTextEncryptionFamily 1.0.0

com.apple.filesystems.hfs.kext 583.100.10

com.apple.security.BootPolicy 1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleEmbeddedSimpleSPINORFlasher 1

com.apple.driver.ApplePMP 1

com.apple.driver.AppleCS42L84Audio 550.3

com.apple.driver.AppleSmartIO2 1

com.apple.driver.AppleSN012776Amp 550.3

com.apple.driver.AppleT6000SOCTuner 1

com.apple.driver.AppleT6000CLPCv3 1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleALSColorSensor 1.0.0d1

com.apple.driver.AppleAOPVoiceTrigger 140.1

com.apple.driver.ApplePMPFirmware 1

com.apple.driver.AppleSDXC 3.2.1

com.apple.AGXG13X 190.20

com.apple.driver.AppleProResHW 176.6.0

com.apple.driver.AppleM68Buttons 1.0.0d1

com.apple.driver.AppleS5L8960XNCO 1

com.apple.driver.AppleEventLogHandler 1

com.apple.driver.AppleSamsungSerial 1.0.0d1

com.apple.driver.AppleAVE2 550.16.0

com.apple.driver.AppleJPEGDriver 4.8.1

com.apple.driver.AppleAVD 564

com.apple.driver.AppleMobileDispT600X-DCP 140.0

com.apple.driver.AppleSPMIPMU 1.0.1

com.apple.driver.usb.AppleSynopsysUSB40XHCI 1

com.apple.driver.AppleMCDP29XXUpdateSupport 1

com.apple.driver.AppleSerialShim 1

com.apple.driver.AppleDPDisplayTCON 1

com.apple.driver.AppleT6000PMGR 1

com.apple.driver.AppleS8000AES 1

com.apple.driver.AppleS8000DWI 1.0.0d1

com.apple.driver.AppleInterruptControllerV2 1.0.0d1

com.apple.driver.AppleT8110DART 1

com.apple.driver.AppleBluetoothModule 1

com.apple.driver.AppleBCMWLANBusInterfacePCIe 1

com.apple.driver.AppleS5L8920XPWM 1.0.0d1

com.apple.driver.AudioDMAController-T600x 150.1

com.apple.driver.AppleT6000DART 1

com.apple.driver.AppleSPIMC 1

com.apple.driver.AppleS5L8940XI2C 1.0.0d2

com.apple.driver.AppleT6000 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.usb.AppleUSBUserHCI 1

com.apple.iokit.IOKitRegistryCompatibility 1

com.apple.iokit.EndpointSecurity 1

com.apple.driver.AppleDiskImages2 126.100.13

com.apple.AppleSystemPolicy 2.0.0

com.apple.nke.applicationfirewall 402

com.apple.kec.InvalidateHmac 1

com.apple.kec.AppleEncryptedArchive 1

com.apple.driver.driverkit.serial 6.0.0

com.apple.iokit.IOAVBFamily 1040.6

com.apple.plugin.IOgPTPPlugin 1040.3

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.kext.triggers 1.0

com.apple.driver.AppleHIDKeyboard 228.2

com.apple.driver.AppleHSBluetoothDriver 5450.8

com.apple.driver.IOBluetoothHIDDriver 9.0.0

com.apple.driver.AppleActuatorDriver 5450.14

com.apple.driver.AppleMultitouchDriver 5450.14

com.apple.driver.AppleMesaSEPDriver 100.99

com.apple.iokit.IOBiometricFamily 1

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.AppleUSBAudio 416.2

com.apple.iokit.IOAudioFamily 340.2

com.apple.vecLib.kext 1.2.0

com.apple.driver.DiskImages.KernelBacked 493.0.0

com.apple.driver.AppleTrustedAccessory 1

com.apple.iokit.AppleSEPGenericTransfer 1

com.apple.driver.AppleSEPHDCPManager 1.0.1

com.apple.driver.AppleXsanScheme 3

com.apple.driver.AppleConvergedIPCOLYBTControl 1

com.apple.driver.AppleConvergedPCI 1

com.apple.driver.AppleBluetoothDebug 1

com.apple.driver.usb.networking 5.0.0

com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4

com.apple.driver.AppleThunderboltDPInAdapter 8.5.1

com.apple.driver.AppleThunderboltDPAdapterFamily 8.5.1

com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1

com.apple.driver.AppleHIDTransportSPI 5450.4

com.apple.driver.AppleHIDTransport 5450.4

com.apple.driver.AppleInputDeviceSupport 5450.4

com.apple.nke.ppp 1.9

com.apple.driver.AppleBTM 1.0.1

com.apple.driver.AppleBSDKextStarter 3

com.apple.driver.AppleDCPDPTXProxy 1.0.0

com.apple.driver.DCPDPFamilyProxy 1

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0

com.apple.driver.AppleCSEmbeddedAudio 550.3

com.apple.driver.ApplePassthroughPPM 3.0

com.apple.driver.AppleAOPAudio 150.2

com.apple.driver.AppleEmbeddedAudio 550.3

com.apple.iokit.AppleARMIISAudio 140.2

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.driver.AppleNANDConfigAccess 1.0.0

com.apple.AGXFirmwareKextG13XRTBuddy 190.20

com.apple.AGXFirmwareKextRTBuddy64 190.20

com.apple.driver.AppleSPU 1

com.apple.driver.AppleSART 1

com.apple.iokit.IOGPUFamily 35.29

com.apple.driver.AppleStockholmControl 1.0.0

com.apple.driver.DCPAVFamilyProxy 1

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOMobileGraphicsFamily-DCP 343.0.0

com.apple.driver.AppleDCP 1

com.apple.driver.AppleFirmwareKit 1

com.apple.iokit.IOMobileGraphicsFamily 343.0.0

com.apple.driver.AppleDialogPMU 1.0.1

com.apple.driver.AppleSPMI 1.0.1

com.apple.driver.AppleUSBXDCIARM 1.0

com.apple.driver.AppleUSBXDCI 1.0

com.apple.iokit.IOUSBDeviceFamily 2.0.0

com.apple.driver.usb.AppleSynopsysUSBXHCI 1

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.AppleEmbeddedUSBHost 1

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.AppleT6000TypeCPhy 1

com.apple.driver.AppleT8103TypeCPhy 1

com.apple.driver.AppleHPM 3.4.4

com.apple.driver.ApplePMGR 1

com.apple.driver.AppleARMWatchdogTimer 1

com.apple.driver.AppleDisplayCrossbar 1.0.0

com.apple.iokit.IODisplayPortFamily 1.0.0

com.apple.driver.AppleTypeCPhy 1

com.apple.driver.AppleThunderboltNHI 7.2.81

com.apple.driver.AppleT6000PCIeC 1

com.apple.iokit.IOThunderboltFamily 9.3.3

com.apple.driver.ApplePIODMA 1

com.apple.driver.AppleT600xPCIe 1

com.apple.driver.AppleMultiFunctionManager 1

com.apple.driver.AppleBluetoothDebugService 1

com.apple.driver.AppleBCMWLANCore 1.0.0

com.apple.iokit.IO80211Family 1200.12.2b2

com.apple.driver.IOImageLoader 1.0.0

com.apple.driver.AppleOLYHAL 1

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleEmbeddedPCIE 1

com.apple.driver.AppleMCA2-T600x 640.5

com.apple.driver.AppleEmbeddedAudioLibs 140.1

com.apple.driver.AppleFirmwareUpdateKext 1

com.apple.driver.AppleH13CameraInterface 6.51.1

com.apple.driver.AppleH10PearlCameraInterface 17.0.6

com.apple.driver.AppleGPIOICController 1.0.2

com.apple.driver.AppleFireStormErrorHandler 1

com.apple.driver.AppleMobileApNonce 1

com.apple.iokit.IOTimeSyncFamily 1040.3

com.apple.driver.DiskImages 493.0.0

com.apple.iokit.IOGraphicsFamily 597

com.apple.iokit.IOBluetoothSerialManager 9.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 9.0.0

com.apple.iokit.IOBluetoothHostControllerUARTTransport 9.0.0

com.apple.iokit.IOBluetoothHostControllerTransport 9.0.0

com.apple.driver.IOBluetoothHostControllerPCIeTransport 9.0.0

com.apple.iokit.IOBluetoothFamily 9.0.0

com.apple.driver.FairPlayIOKit 68.16.0

com.apple.iokit.CSRBluetoothHostControllerUSBTransport 9.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 9.0.0

com.apple.driver.AppleSSE 1.0

com.apple.driver.AppleSEPKeyStore 2

com.apple.driver.AppleUSBTDM 533.120.2

com.apple.iokit.IOUSBMassStorageDriver 210.120.3

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOSCSIBlockCommandsDevice 456.121.3

com.apple.iokit.IOSCSIArchitectureModelFamily 456.121.3

com.apple.driver.AppleIPAppender 1.0

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

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com.apple.driver.AppleARMPMU 1.0

com.apple.iokit.IOAccessoryManager 1.0.0

com.apple.driver.AppleOnboardSerial 1.0

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com.apple.driver.mDNSOffloadUserClient 1.0.1b8

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com.apple.driver.AppleA7IOP 1.0.2

com.apple.driver.IOSlaveProcessor 1

com.apple.driver.AppleBiometricSensor 2

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.CoreAnalyticsFamily 1

com.apple.driver.AppleANELoadBalancer 5.65.2

com.apple.driver.AppleH11ANEInterface 5.65.2

com.apple.AUC 1.0

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com.apple.iokit.IOHDCPFamily 1.0.0

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com.apple.iokit.IOAudio2Family 1.0

com.apple.driver.AppleIISController 140.1

com.apple.driver.AppleAudioClockLibs 140.1

com.apple.driver.AppleM2ScalerCSCDriver 265.0.0

com.apple.iokit.IOSurface 302.14

com.apple.driver.IODARTFamily 1

com.apple.security.quarantine 4

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.security.AppleImage4 4.2.0

com.apple.kext.CoreTrust 1

com.apple.iokit.IOCryptoAcceleratorFamily 1.0.1

com.apple.driver.AppleARMPlatform 1.0.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOReportFamily 47

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 12.0

** Stackshot Succeeded ** Bytes Traced 459888 (Uncompressed 1127216) **

[Some related PII has been masked by Mia Zhao MSFT Support to protect your privacy]