Unexpected message created in Draft Folder : @water.field:

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Good Morning,

after I deleted the two O365 accounts (different tenants) from Spark Mail yesterday morning, I added them again this morning.

The "Lorem" messages were also created at the time when the accounts were no longer linked to Spark. Both as read messages in the inbox and within the drafts.

There are more messages coming as I write this post.

So far, the following steps have been carried out:
- Passwords of both O365 accounts changed
- Spark email link removed

In addition to Spark Mail, there are no other links to the accounts.

@Saviniencyrano: Have you received any of these messages since then?
@Ankita Vaidya MSFT: Thank you for the support, I will answer your questions:


A screenshot of the email from Outlook (web):

A message trace does not show these messages, I selected my mailbox as the recipient and the last 24 hours as the period. About 90 messages should appear here. However, only regular messages are displayed.

The email itself looks like this:

Content-Type: multipart/mixed;
        boundary="XXXXboundary text"
MIME-Version: 1.0

--XXXXboundary text

Content-Type: text/plain

Lorem. this is the body text

--XXXXboundary text

Content-Type: text/plain;

Content-Disposition: attachment;

        filename="test.txt"

this is the attachment text

--XXXXboundary text--


What other possible solutions are now available?

Best regards
Prokyon

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My mailboxes have been silent with no more Lorem messages appearing after unlinking Spark, iOS, Hubspot and changing my password.

I'm sorry I did all of that at the same time, so it's difficult to trace the resolution back to an individual step.

The issue is exactly like the one you are describing above, though. I think it's really odd that these messages have no actual mail headers. They also never appear as "new", but just suddenly show up in the inbox. They also don't trigger any rules. So I'm pretty sure they have to be originating either from the mailbox server, or an app/service with far-reaching permissions.

Mysterious.

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Hello Prokyon84,

 

Thanks for your post in Microsoft community. Since unexpected message is created in Inbox and Draft folder, you have perform correct steps with reset password of affected account, so may I know after rest password of both affected account, still having the same issue? If yes, kindly share affected Unexpected message via the Private Message.

 

Kindly check the Private Message .

 

Thanks and regards,

Ankita Vaidya

• Beware of Scammers posting fake Support Numbers here.

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Hello Prokyon84,

 

We haven’t hear back from you. If you would like further assistance, please provide us with the information above at your convenience.

 

Thanks and regards,

Ankita Vaidya

• Beware of Scammers posting fake Support Numbers here.

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In my case, to delete O365 account from my Outlook for Mac is a workaround.

I tried to move my O365 account during following apps.

macOS Mojave Version 10.14.6

Outlook for Mac Version 16.32 (19120802)

Mac Mail Version 12.4 (3445.104.11)

iOS 13.3

Spark Version 2.5.1.234

Outlook for iOS Version 4.16.1

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Hello, I've the same problem.

Windows 10 Pro, Version 1903, Systembuild: 18362.592

Outlook for Windows 2013 (15.0.5172.1000)

iOS 13.3, iPhone SE

Spark Mail App 2.5.2.237

You were able to find a solution to this problem?

Thanks and regards

URi

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I'm not using Spark with any of my Outlook/Office 365 accounts anymore, and the problem disappeared.

Best

Pablo

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Hi Pablo, thanks for your feedback.

I am happy to hear that the problem has disappeared with you. I don't like the solution so much, I like Spark very much and I don't want to do without it. I will communicate the problem to Readdle someday, maybe they have an idea.

Best regards

URi

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Hi URi,

Thank you for using Spark. We're pleased to tell you that our developers are already working on the solution with the "Lorem" messages, and the fix will be available in the nearest update (2.5.4).

We're always happy to help you and hear your feedback on Spark, so feel free to contact us at *** Email address is removed for privacy ***.

Best,

Maria 
The Readdle Team

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Hi Prokyon,

We're sorry to hear about your issue with Spark. Our team has already registered this bug with the "Lorem" text, and the fix will be available in the next update (version 2.5.4).

Please make sure to update Spark once the new version is here and let us know how it goes.

If you need any help, please contact us at *** Email address is removed for privacy ***.

Best,

Maria
The Readdle Team

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Hi there,

We're sorry about the inconvenience you faced. At Spark, our developers have managed to fix the bug that caused this Lorem issue. The fix will be there with the nearest Spark update.

If you need any assistance with Spark, please drop us a line at *** Email address is removed for privacy ***.

Best,

Maria
The Readdle Team

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Last updated October 6, 2023 Views 2,060 Applies to: