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Unable to select text in Word for Mac

I am running Word on Mac OS Monterey v12.0.1. I have updated to the latest version.



For some reason I am unable to select text the normal way. If I do Shift+click then I can sometimes select what I want.



Please help!

Answer
Answer

Hi bryaan1,

 

Sorry for the inconvenience the problem caused for you.

 

Based on your description, you can't select text in Word. And I tested it on Word for Mac on Monterey, there was no problem.

 

Here are some suggestions, and I hope they can help you:

  1. Try safe mode to exclude local environment impact. You can launch a safe mode/boot on Mac OS, to check if issue caused by cache or directory issue with startup disk.

  2. You can remove folder like ~/Library/Containers/com.microsoft.Word(you can press command +shift +G and enter the route to go the folder, move it to desktop, check if the issue is solved, if so, you could move it to trash, if not, restore it).

 

Additionally, you mentioned your Mac OS version is 12.0.1, it's a bit old version. If possible, you could also update your Mac OS to the latest version.

 

Best regards,

Jazlyn

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Question Info

Last updated April 14, 2025 Views 2,879 Applies to: