Unable to Schedule a Microsoft Teams Meeting - Error Msg "Unable to schedule a meeting at this time. Try again later".

I have been using Microsoft Teams for years.  This last few weeks, I keep getting an error message and outlook will not let me schedule a teams meeting.

I have tried logging in and out of both microsoft and teams.  I have already tried unchecking the launch teams button in Teams settings and rechecking it, then restarting the application. Online support has not been helpful and hasn't been able to solve the problem. 

Does anyone have a solutions to why I keep getting the error message "Unable to schedule a meeting at this time. Try again later" when I attempt to schedule a Teams Meeting? 

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Hi Donna Dillard,

Thank you for the posting in our forum community. I’m truly appreciating your cooperation in our forum community.

Regarding your description, kindly try to perform below steps, if it could be work for this thing.

If you are using Microsoft Teams desktop client application, kindly try to clear the cache of Microsoft Teams desktop client application and let us feel free to know your updated result.

• Fully exit the Microsoft Teams desktop client. To do this, either right click Teams from the Icon Tray and select ‘Quit’, or run Task Manager and fully kill the process.

• Go to File Explorer, and type in %appdata%\Microsoft\teams

• Once in the directory, you’ll see a few of the following folders:

From ‘Application Cache’, go to Cache and delete any of the files in the Cache location.

“%appdata%\Microsoft\teams\application cache\cache”

From ‘Blob_storage’, delete any files that are located in here if any. “%appdata%\Microsoft\teams\blob_storage”

Within ‘Cache’, delete all files “%appdata%\Microsoft\teams\Cache”

Within ‘databases’, delete all files “%appdata%\Microsoft\teams\databases”

Within ‘GPUCache’, delete all files “%appdata%\Microsoft\teams\GPUcache”

Within ‘IndexedDB’, delete the .db file “%appdata%\Microsoft\teams\IndexedDB”

Within ‘Local Storage’, delete all files “%appdata%\Microsoft\teams\Local Storage”

Lastly, from ‘tmp’, delete any file “%appdata%\Microsoft\teams\tmp” 


If the issue still persist, for further analysis, I need to collect below information from your side.

1. Kindly provide us detailed Microsoft Teams desktop client app version.

2. Kindly provide us detailed steps and screenshot or video of the error message about “Unable to schedule a meeting at this time. Try again later” via private message.

3. Whether this unable to schedule team meeting issue has happened with all team meetings or any specific schedule team meeting?

4. Does this issue has happened with other users in the organization?

Kindly provide us video details via this private message link: https://answers.microsoft.com/en-us/privatemessage/inbox. For your privacy, we will send you private message for collecting such kind of information.

For uploading screenshots > click on Image symbol and insert your capture screenshot image from the PC.


Regards,
Darpan

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Hi Donna Dillard,

I'm following up on this thread. Do you have any further update?

If you need any further information or help, kindly feel free to contact us and provide us above mentioned information as per your convenient time. We will be glad for further assistnant.

Regards,
Darpan

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Hi Donna Dillard,

Thank you for your reply in private message. Sorry for late response because I was an off duty.

Regarding your mentioned screenshot, I’d like to suggest you that kindly try to perform below troubleshooting steps for Outlook, if it could be work for this issue.

1. Kindly try to repair an Office application offline and online and try to identify that if the issue is disappear or not. For repairing office application: https://support.office.com/en-us/article/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

2. Also, kindly try to disable this Microsoft Teams meeting add-ins from Add-ins option and enable it again under Outlook Option and try to identify the issue result.

For disabling and enabling the add-ins > Open Outlook > Go to File tab > Click on Option > Click on Add-ins option > under Manage select COM Add-ins > Click on GO button > untick “Microsoft Teams Meeting Add-ins for Microsoft Office” add-ins > click on Ok.

After disabling kindly wait for few minutes and enable it again this add-ins, kindly try to identify the result. If it could be work for this issue.

 

3. On the other hand, for testing purpose, kindly configure your email account in another machine and try to identify that if the issue is disappeared in other machine.

Also, if the issue still persist, I need to collect below information from your side for further analysis.

1. Kindly provide us your detailed screenshot of Office and Outlook client version? For knowing Office and Outlook version: https://support.office.com/en-us/article/what-version-of-outlook-do-i-have-b3a9568c-edb5-42b9-9825-d48d82b2257c

2. Does this issue is happened with other uses in the organization?

3. Also, kindly provide us detailed Microsoft Teams desktop client app version.

Regards,
Darpan
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Hi Donna Dillard,

If you need any further help or information, kindly feel free to contact us.

Regards,

Darpan

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Hello Vaidya, 

I have a same problem with Donna, also followed the steps of what you suggested.(Delete cache and modify office)

But it didn't work. How can I fix this problem? My colleagues are unable to schedule a teams meeting in outlook.

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Hello: 

Can we get the same solution but for Mac OS (I'm running Catalina).

Thank you!

Daniel

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I have the same issue and also on a Mac.

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I contacted my institution's Microsoft administrator and he did some digging. He said the problem would arise right after you create a channel, possibly because it's still loading up. He said to return to it later and it should work. I returned to it the next day and it worked fine. Not quite sure what the time frame is, but I hope this helps some.

I was working on a Mac, but my colleagues who had the same problem were using Windows machines. 

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I know this is an old post, but in case anyone comes across it. 

Those folders should be in the ~/Library/Application Support/Microsoft/Teams/Cache  on the Mac side. 

Use Finder and "go to folder" in the menu bar for the path. For simple in that box, just type ~/Library and navigate the folder manually. 

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Hello Darpan

I am trying to schedule a meeting on iphone 7 with microsoft teams and it is giving me an error “something went wrong try again later”. My calendar is also not loading

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Last updated June 23, 2021 Views 32,973 Applies to: