Unable to open new word document

Hi 

I have new prepared Office 365 Subscription for school. I have an issue with opening a new world document (other applications excel, PowerPoint are working). When clicking new document in Word I get an error

Invalid audience Uri 'https://www.office.com/'.

Troubleshoot issues with Microsoft SharePoint Foundation.

Identyfikator korelacji: dede449f-c026-2000-baaf-8649fcc3f17a

Files uploaded using one driver are working. 

How to fix this?

You should contact the IT department at your school and have them troubleshoot the issue.
Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
~~~
Note that I do not work for Microsoft
https://mvp.microsoft.com/
~~~
Please specify Word version & OS in your question

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I'm my IT department . :)

This is fresh setup of Office 365 and I don't know why it is not working.

Should I contact MS support?

Regards,

Jan Kaciuba

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OK, since you wrote "Office 365 Subscription for school" I assumed you meant that you were a student. :-)

I guess it would depend on the type of Office license you have, but contacting Microsoft directly does seem to be the best approach.

Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
~~~
Note that I do not work for Microsoft
https://mvp.microsoft.com/
~~~
Please specify Word version & OS in your question

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If you start Word from the Task Bar or the Windows Start faciliy, does it open with a new document?
Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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Last updated December 17, 2022 Views 372 Applies to: