Unable to connect to internet

Since installing Windows 10 I have not been able to get to connectivity to save my Word or Excel documents to OneDrive or able to connect to templates. 

Trying to follow the treads I have now signed myself out of Office but not I can not log in as I get the error " We are ;unable to connect right now. Please check your network and try again later."

I am running and showing Product Activated Microsoft Office Professional Plus 2013. I connect to the internet on my PC via Wifi. 

Fooling the threads, I have repaired Office via control panel and rebooted but still can not connect which means that I can reach templates or save anything to OneDrive. 

Thanks

Answer
Answer

In Word, go to File>Options>Trust Center>Trust Center Settings>Privacy Options and check the box for "Allow Office to connect to the Internet".

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
Screen shots by Snagit from www.techsmith.com

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Last updated September 26, 2020 Views 2,694 Applies to: