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January 15, 2025
Hello! Are you trying to sign in or recover access to your Microsoft account?
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To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. We recommend checking out the following resources for help in regaining access to your account:
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.For all other Microsoft account sign-in issues, use the Sign-in helper tool.
January 10, 2025
Outlook Top Contributor:
Synchronization Error 0x800CCC0E
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Hi,
How is the email account configured in the Outlook (POP, IMAP or an Exchange)?
Try removing and re-adding the email account and check if it helps.
Refer to the following link for more information:
http://office.microsoft.com/en-us/outlook-help/add-or-remove-an-email-account-HA010354414.aspx
If the issue still persists, try starting the computer in the Clean Boot and check if any other software is conflicting with the Outlook.
Check this link for more information on starting the computer in Clean Boot mode:
http://support.microsoft.com/kb/929135
Note: After the troubleshooting, restart the computer in Normal mode as suggested in this article.
Hope this helps you. If you need any assistance, reply to us and we will be glad to assist you.
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Just Disable the Antivirus and test it
Then if Outlook it works , just configure the AV to send and receive Email or Contact the AV Manufacturer and have them do it for you
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I have two IMAP hotmail accounts and one POP xfinity account importing Outlook 2010
Win 7
No problems with POP account or the one hotmail-
tried same exact setting for the other hotmail and still got sync error
even though I could send and receive mail
tried to find some setting in outlook.com
nothing worked
so I deleted that account and added it as new
all correct settings/test mail worked
all mail sent and received but still no sync PLUS it was saying disconnect at (bottom bar a big red X)
Your tip to look at virus was the solution
Using AVAST
settings>active protection>
unchecked scan incoming and outgoing mail
opened Outlook and no SYNC issues
opened Avast and re-set to active protect mail in & out
seems to be fixed now
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I had similar problem synchronising subscribed folders with my gmail server. Solved the problem by going into my AVG antivirus screen, settings, components and switched off email protection.
The problem only occurred when using my own Sky broadband box. Synchronising worked perfectly OK on other broadband/wifi boxes.
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