This morning I was assisting a co-worker with syncing her 365 online OneDrive to her desktop to access files from the file explorer. She had not previously synced her files.
What appears to be happening is that it's reverting some files that she has shared with others to a previously saved version. It's either happening automatically or when she opens a file from the file explorer. For example, the last correct version of a document was saved on 9/25/2016, but it automatically opens the version saved on say 9/10/2016 and creates a new outdated version with a time stamp of today 10/12/2016. Thankfully it seems that the version history is preserved online, but there are many documents that may have been changed to have to go back through them all. It's unclear right now if they all were or if it's just ones that were opened, the time stamps in the cloud don't seem to be updating right away, not that there's any way to search by date modified online. We are operating as though the majority of the files reverted and are afraid to open anything else for fear of changing it.
Has anyone run into this issue and is there an easy way to correct it without having to go back through each one individually and check the version history?
Extremely frustrating and a waste of resources to try and correct especially for shared documents that others need to use.
ETA: I did have a call with a technician who didn't really know what caused it but narrowed down that it seemed to be shared files and explained to me how shared documents and OneDrive works, which isn't the issue. He also said the only fix would be to
go through each file.