Suddenly, I cannot use CTRL+C and CTRL+V - WHY

When I am searching for information on a specific subject and find sources providing such info, I will always copy and paste this info into Excel. Yes, I know about Word, but just prefer to do almost all things in Excel - I am now 80 and have been using "Windows and Office since introduction so I am not changing now - please forgive me. Right now I am researching a new vehicle and came across some options that I have long forgotten the details of and thus decided to look it up. Also, the vehicle I picked, I have created an Excel worksheet detail what I want, what is available, the costs and so forth. Suddenly, out of the clear blue sky, trying to use CTRL+C and CTRL+V stopped working. At first, I thought something had been done at the website I was working with to prevent these actions, however, I found it also continued at the site I had previously been working with.


MY question is this: What caused CTRL+C and CTRL+V to stop working and what can I do to restore these shortcut commands?


PLEASE NOTE:

When this incident occurred, I immediately assumed (terrible habit) that something had gone wrong with Windows or Microsoft 365 and Office. However, after loading the page I wanted I then loaded another page on similar information. It was the first page I loaded where I could not copy and paste but when I went to the second page I had loaded with info I wanted, I tried to copy and paste here and it worked fine. This tells me there is something at the first page that prohibits copying and pasting the info. I know some sites do this because they consider their information to be under their ownership and want no one else to have it. Yes, You can read it, and retype it, but that is cumbersome and difficult and takes a good deal of time. Apparently, that is what happened in my case - again I am assuming this to be true. The site where I could not copy and paste is located at: https://www.jegs.com/tech-articles/gear-ratio-explained-charts-formulas-resources/.  There are some other oddities here and to be perfectly honest, I believe if you have info that is proprietary to your business, don't put it on line and therefore if you are putting something online, consider it public domain info for all and stop the monkey business and let us copy and paste. Also at this site, when I clicked with the left button down and began To drag it across the page, the page changed..

I am using ?Windows 10

Microsoft 365 & Office - Home

Exc3el


Thank you for trying to help this OLD MAN!

Answer
Answer

Hello TemporaryUser0101, welcome to the Microsoft Community.

I understand that you are unable to copy content from a specific website. After seeing your post, I tested this situation in my testing environment and found that it is indeed not possible to copy from that site. Generally, for text that can be copied, the mouse pointer changes style, but on this website, the pointer remains as an arrow when hovering over the text, indicating that the text is not editable.

I also investigated the site's code by pressing F12 in Edge. Although some content is dynamic and cannot be viewed this way, based on certain style settings and element naming, I suspect that the developers have indeed imposed restrictions on the text's editability.

Another way to confirm this situation is to press Windows + V to enable the clipboard. The content you copied will appear there. If the content from this website does not show up in the clipboard after you press Ctrl + C, it confirms our suspicion.

I hope my description is helpful to you. If you have any other questions, feel free to continue discussing them with the community!

Best Regards

Eliac | Microsoft Community Support Specialist

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Last updated April 15, 2025 Views 218 Applies to: