Strange ppt glitch adding duplicate text to file. Any ideas?

I work for a tour operator specialising in Japan. I sent a powerpoint file to my colleagues in Tokyo for double checking and they wrote back to say there were many duplicate words that needed to be deleted. My original version did not have these words.

I'm using Office 2016 and they're using Office 2013. Please see the image below, which shows a comparison between my version on the left and theirs on the right with the duplicate words circled. Their powerpoint seems to have added a repeat of many of the last words in each line.

This has never happened before and we've been exchanging files in this way for many years through various versions of Office.
Any ideas?

http://imgur.com/a/d1nuG

That's seriously bizarre.  Is there any chance you can post this slide as a downloadable file rather than just an image?  Actually, both before and after versions of the same slide would be even better.

PowerPoint Help: https://www.pptfaq.com/
PPTools: https://www.pptools.com
Presentation Guild: https://presentationguild.org

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thanks for your reply Steve.

I had more info from my colleagues in Tokyo. Apparently this happened when they opened the file as an attachment through their email client (Outlook) but did not happen when saving the file to their desktop first.

Additionally, if they adjusted the column width; all those duplicate words just disappeared!

I cannot reproduce this error on my end when opening directly through my email client (Thunderbird) so it's not really possible to send a before and after slide as they'll both just look as intended.

Oh well.. it's never happened before and may not happen again so I guess it's nothing to worry about but it is an oddity!

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I'm glad it's so easily fixable.  Let's hope it stays that way.

There are some oddities moving from Japanese (and Chinese/Korean) computers to those that use latin-based alphabets (words that break in random places where they shouldn't for example).  Maybe this is one that occurs when going in the opposite direction.

PowerPoint Help: https://www.pptfaq.com/
PPTools: https://www.pptools.com
Presentation Guild: https://presentationguild.org

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated May 9, 2024 Views 2,488 Applies to: