For about the last week or two, I am unable to go to Skype meetings from Safari with the Skype for Business web app on my MacBook Pro. It keeps asking me to download the Skype for Business plug-in, which I’ve repeatedly
done or should I say tried to do. But it has failed every time. It keeps trying to install it in my home folder instead of my Safari Plug-in location, and the installer will not allow me to change the location to where it needs to be for it to actually install
and then work to enable me to join the meetings.
As I say, this has only happened in the last week or two. Before that, I never had any trouble joining any of the Skype meetings via the Skype for Business web app. I attend several Skype meetings through the month, so this is crippling my ability to
participate. Do you have any idea how I could get this resolved? FYI: I’m not interested in using another browser, as I am quite happy with Safari, and I don’t like to clutter my computer or devices with things I don’t use.
Hi Ron11 and others customers who are still encountering the issue,
Thank you for your detailed information for the issue and the workaround. Since the issue has now been confirmed with the relevance of recent changes in Safari, it’s recommended to keep working with Apple support to deal with the issue if the workaround doesn’t help. And for any other customers who are seeing this post, please refer to Ron11's workaround to temporarily deal with the issue. Thank you again for your important information and effort for addressing the issue, hopefully it can be resolved soon.
Regards,
Leo
Report abuse
Details (required):
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.