Ripped Off in Recent Software King Scam

I was a victim of the recent Software King scam that Microsoft is now suing for selling counterfeit software and product keys.  I have gone the route of contacting the Better Business Bureau (BBB) which in my case was located in Canada even though I live in the United States.  I reported it to Microsoft.

I purchased Microsoft Office Home and Student 2010 on November 25, 2016 from them and received only the link to download the software, but the product key was delayed because they said it had to be reviewed.  Reviewed?  Later I discovered others were told this lie.

I had contacted Software King by email and received no satisfaction from them because they kept giving me the runaround.  I told them repeatedly in email exchanges between them and me (signed Support Team) that I tried to activate the software for the first time and received an error showing it had been activated too many times.

When I told Support Team this, they accused me of installing it on more than one computer.  I told I only installed it on one computer and I could not activate it.  Their solution was to use the phone activation.  I said why should I use phone activation for new software since they claimed it had never been used.  I knew then something fishy was going on.  I even mentioned in an email they might have an employee stealing activation codes and selling them.  They never responded to anything that could be considered an accusation probably because it was true.

After much frustration, I decided to take action because these liars were not cooperating.  I submitted a complaint on the BBB's website, but I was taken to the Canadian page for this company.  I always thought they were in the U. S. because I have ordered from them before and never had a problem.  That's the only reason why I came back to order again.

The BBB sent me an email showing Software King refuses to give me a new product key because they said it is valid according to Microsoft's webpage where product keys can be verified for authenticity.  Here is the link I used:

https://www.microsoft.com/en-us/software-download/office?culture=en-US&ref=macdl

Strangely enough the website showed the product key was valid, but once I entered the country where I lived it showed the key was for a different version of Office Home and Student.  It was for the "Tech G" version.  I don't even know what that is.  I figured that's why the product key didn't work.  I told this over and over to Support Team before and I mentioned it in my complaint to the BBB.

So I am getting nowhere with Software King who I have not responded to since I filed my BBB complaint.  The BBB only submitted Software King's position and they would not give me a refund or a new product key so I responded back to the BBB that did not accept it.  I first wanted a new key then I changed it to a refund.  Then I realized they cannot credit the debit card I used because that card was mysteriously hacked a few days after I used it to purchase at Software King.  I wondered if there was a connection.  So that card cannot be used and I will not give them a new card number because I do not trust them.

I am wondering if all of the people including myself are going to be provided with legitimate product keys that we paid for or are we going to have to wait until the lawsuit is over.  I am not in a hurry for it, but I did pay nearly $90 for this bootleg software that I thought was supposed to be legitimate.

Microsoft is welcome to use all my email conversations between Software King and myself in their lawsuit.  Fortunately I used email instead of the phone for all communications even though it is all lies from Software King.

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They are not just running this scam in the US. The perpetrator has www.buymsoffice.co.uk in the UK, www.downloadmsoffice.com in Australia and www.redboxsoftware.com in the US. His job history can be found on line where he boasts of the four e-commerce sites he has set up. I have just been scammed by the UK site. It doesn't take much searching on the web to discover that the man behind this has very nice apartment overlooking the river in Vancouver!  Lets hope they get him behind bars quick.

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Generally the price quoted is a strong clue, simply view Amazon or the MS Site to see what is being charged

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Unfortunately the price doesn't help as they are generally offering older versions of Microsoft software which are no longer available. I wanted to buy Office 2010. Despite that fact that Microsoft may be taking action against this guy, all of his web sites still appear to be operating, and people are still being scammed. I suspect he is making so much money that he will keep it going as long as he can, before disappearing back to Mumbai.

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They are not just running this scam in the US. The perpetrator has www.buymsoffice.co.uk in the UK, www.downloadmsoffice.com in Australia and www.redboxsoftware.com in the US. His job history can be found on line where he boasts of the four e-commerce
sites he has set up. I have just been scammed by the UK site. It doesn't take much searching on the web to discover that the man behind this has very nice apartment overlooking the river in Vancouver!  Lets hope they get him behind bars quick.

I was also into this about mid July last year as I also got a pirated key for Windows 10. I got the refund pretty easily though but I think you have the wrong guy mixed up with  Roger Hardy and Winston Cabell.

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Last updated February 7, 2021 Views 3,350 Applies to: