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Requesting Refund Microsoft

I need help requesting a refund. I forgot to cancel my subscription and it it charged me. I tried to look for answers and the support page says click Request a refund. I do not see that when i clicked view orders. Its been less than 24 hours. Also it says pending. Please help.

Good Day HanhThai,

My name is Carlo, I am also using Windows 10 pc and community member like you.

This is a community forum we don't have access to accounts and purchases , we are community members like you , you need to reach out to Microsoft directly for any refund or pruchase related inquiry.

Go to this link as reference for refund process.

https://support.microsoft.com/en-us/account-bil...


You can also reach out to a Microsoft representative.

https://support.microsoft.com/en-us/home/expcon...

-On the page , enter the details of your concern and click Get Help.


-Sign in using your Microsoft account

-Select the Product

-Choose Billing and click Confirm

-Click "Chat with a Support Agent"

A representative from Microsoft will assist you further to with your refund request.


Have a wonderful day ahead and stay safe.

Sincerely,
Carlo T.
*This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. To protect your privacy, do not post any personal information.

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Hi,

 

Thank you for writing to Microsoft Community Forums.

 

I understand that you are looking for a refund for a subscription. However, I would like to inform you that you have reached the Windows Technical Support forums, where we help with Windows 10 Technical Issues.

 

We do have a dedicated team for any purchase or refund related queries, let me point you in the right direction. I would suggest you to get in touch with the Microsoft Store Support team and they will help you with the appropriate details.

 

Regards,

Nikhar Khare

Microsoft Community – Moderator

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It takes SEVERAL DAYS for the MS computer accounting system to process refunds (I'm guessing they are running it on a standalone DOS computer ... <sigh>). So if it says "pending", wait until friday. If it isn't in your account by then, contact MS billing support as suggested by the advisors.

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Last updated March 12, 2024 Views 2,307 Applies to: