I have one end user that keeps getting asked to authenticate their O365 Products, namely Outlook, Word and Excel.
I have followed the procedure detailed below but to no avail:
The prompt is "There is a problem checking this devices license status. Please sign in with the Office 365 account this device was activated with".
In addition to this procedure, they have also deactivated the installation against the user's account. This did not help.
Can you help?