Re-install preloaded MS Office 2016

I have purchased Dell Inspiron 15-3567 with pre installed Windows10 and preloaded MS office2016 Home & Student.  Excel is not working well and I want to reinstall the preloaded MS office2016.  Pls advise steps how I can reinstall preloaded MS office 2016.
Hi Gaurav,

Usually pre-loaded Office versions are only a trial version . .

If you paid Dell for the full version of Office 2016 as part of your purchase, was that ever associated with your Microsoft Account Email?

Go to http://www.office.com and if you're not already signed in, select Sign in

Check on that page to see if that Office installation is listed there under your account

If it is, on that page you can re-install Office any time:

On the Office home page, select Install Office - Install


If Excel is not working correctly, follow these steps to perform a full repair of your Office installation . . .

Open Control Panel - Programs and Features
Click Microsoft Office in the list of installed applications
At the top, click 'Change'
On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

That should fix any issues with your Office Installation . . .
___________________________________________________________________

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You don't have to worry about the "preloaded" part.

Simply uninstall Office, then re-install from the MyAccount site.

The "official" trouble shooting process is in 3 parts
#1 Start the application (excel) in safe mode to see if the problem is being caused by an addon.

#2 Uninstall from the Control panel. This leaves your personal configuration information in place. Re-install

#3 Uninstall Office using the "fix it" tool. This wipes all personal configuration information (which may be contributing to the problem)


Taking these 3 steps may save you some time.

SHORTCUT TO START WORD IN SAFE MODE OR EXCEL IN SAFE MODE, HOLD
.
*****
.
As computer scientists we are trained to communicate with the dumbest things in the world – computers –
so you’d think we’d be able to communicate quite well with people.
Prof. Doug Fisher

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Last updated April 6, 2025 Views 2,499 Applies to: