raise a complaint OneDrive regards

there are many folders in my OneDrive account showing empty plz look into this matter and help me and using membership email id sha******* Email address is removed for privacy *** mob no +91 9*****994

plz call or email as soon as possible and i need online desktop screen sharing support.

support this matter.

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Dear Sharry Singh,

 

Thanks for visiting Microsoft Community. 

I understand that there are many folders in your OneDrive account that are showing up as empty, what actions have you performed recently? Are you receiving any error messages? If so, you can share a screenshot with me.

As the Microsoft community is a public community and to protect your privacy, I have coded your information and you can contact the OneDrive support team via email. You can click on this link https://go.microsoft.com/fwlink/p/?LinkId=528676

Send an email to contact the OneDrive team, if you download the OneDrive application on your phone, you can open the OneDrive application, and then shake your phone up and down, will appear to send feedback page, (if not appear please shake a few times) you can click to send, click on the request for help, so you can also contact the OneDrive team.

You can contact chat to help you resolve this remotely:Contact - Microsoft Support

Select Contact Support (sign in to your personal Microsoft account).

Click Get Help, then click Contact Support.

Then select these, click Confirm.

Then it's time to contact technical support.

Best regards

 

Miyeon - MSFT |Microsoft Community Support Specialist

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Are these empty folders appearing at onedrive.live.com? Did you check the recycle bin there?

Have you added any shared folders to your OneDrive? If so, you may need to remove them.

Why is my OneDrive full?

A folder shared with you has made your own account over storage.

Check your Outbox or your mailbox storage to see what's taking up space.

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Last updated May 6, 2024 Views 17 Applies to: