Quota limit reached in Office lens

Hi István E, I’m Gunasekar and I will be happy to help you with your question, I am a Microsoft consumer like you. I understand that you are having trouble with the Microsoft office lens application. Captured images saved as Word, PowerPoint, or PDF files will be in your Documents folder on OneDrive, so you can access them from any of your devices. This message appears if OneDrive is full. Did you check the OneDrive storage? Expand your OneDrive storage (you can buy the minimum plan OneDrive Basic -100GB) and check if the same issue appears. https://www.microsoft.com/microsoft-365/onedrive/compare-onedrive-plans If you need assistance with Microsoft Lens for Android, you can send an email to the office lens product team at olensandsup @microsoft.com. I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further. Best regards, Gunasekar N

Thanks for your fast answer.

My OneDrive storage is not full.

Thanks for the advice, I wrote the Lens teams too.

I will provide screenshot when the message appears again.

István E, thank you for the images. Have you tried re-installing the Microsoft Office lens on your Mobile device and check if they help? If you have any questions, please let me know and I’ll be glad to assist you further. Best regards, Gunasekar N

Hi Gunasekar N,

Thanks, the re-installing solved the problem.

Best

István