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KevinChatt

Password Incorrect error box for Outlook Exchange, on iPhone

I keep getting a box that pops up on my iPhone that says,

"Password Incorrect, Enter the password for the Exchange account, 'Outlook Exchange'"

I've tried my password and an app password but the box keeps popping up.

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KevinChatt

In reply to deleted message

I called this morning and was on phone for an hour with a person I had trouble understanding and they had difficulty hearing me. SO frustrating.

Finally came to conclusion that I needed an app password. I've tried that and window still pops back up.

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KevinChatt

In reply to deleted message

Do not use this phone number . They asked me to purchase a $150 card to verify my account.

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AvinashThakur2

Independent Advisor

Hello

I am an independent adviser, and I am trying to help other users in Community with my experience in Microsoft products.

There is an email account that is connected to an Exchange server. The server is requesting the password for the email account.

Go into settings and delete the offending account. If necessary delete all your email accounts and then add them back in one at a time.

Thanks and Regards

Password Incorrect error box for Outlook Exchange, on iPhone

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