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Hello! Are you trying to recover or access your Microsoft Account?
Please keep in mind that the Microsoft account
recovery process is automated, so neither Community users, Microsoft moderators, nor
Microsoft live support will be able to assist in the process. We recommend
checking out the following resources for help in regaining access to your
account:
Hello! Are you trying to recover or access your Microsoft Account?
Please keep in mind that the Microsoft account
recovery process is automated, so neither Community users, Microsoft moderators, nor
Microsoft live support will be able to assist in the process. We recommend
checking out the following resources for help in regaining access to your
account:
One user gets a not responding message after opening 3 emails using the web app. Tried on multiple computers and browsers and have the same issue. Problem started with the transition to the new platform last week.
Greetings. May I know what do you mean by ‘the transition to the new platform’? As you mentioned that the problem occurs in multiple computers and browsers. You can also try to disable the add-ins of Outlook web app to see if it helps.
In Outlook web app > Click More actions > Get Add-ins > My add-ins > untick the add-ins