Outlook Error Code 0x800CCC0E

Can someone help me overcome an error message (0x800CCC0E) when sending/receiving emails?

 

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Last updated April 6, 2020 Views 45,577 Applies to:
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Answer
Hello GRAEMECOPE,

1. Repair Outlook
https://support.office.com/en-us/article/repair...

2. Check server requirement from settings
Open Outlook.
Open File > Tools > Account Settings.
On the Account Settings window, click on the E-mail Tab. The following window should open.
Select your email account from the list.
A new window called Email account should open. On it find the “More Setting” button and click it.
The following “Internet E-mail Setting” window should open.
Open the Outgoing Server tab.
On it, check the “My outgoing server (SMTP) required authentication” box.
Click on OK to apply the changes.

Once the process is complete, restart Outlook and check if error code 0x800ccc0e persists. If it does, try the next solution.

3. Delete duplicate accounts
Another possible solution is to look for duplicate accounts, which may be causing conflicts, and delete them. Duplicate accounts have been known to cause the 0x800ccc0e error. Simply follow these steps:
On the Outlook Menu, select Tools.
Go to Accounts and navigate to the Mail tab.
Select any duplicate mail account that you see.
Click on the Remove button to remove those accounts.
Once the process is complete, restart Outlook and check if error code 0x800ccc0e persists. If it does, try the next solution.

4. Change server port number
Open Outlook.
Open File > Tools > Account Settings.
On the Account Settings window, click on the E-mail Tab. The following window should open.
Select your email account from the list.
A new window called Email account should open. On it find the “More Setting” button and click it.
The following “Internet E-mail Setting” window should open.
Open the Advanced tab.
On it, change the Outgoing server (SMTP) port number to 587.
Click on OK to apply the changes.

Once the process is complete, restart Outlook and check if error code 0x800ccc0e persists. If it does, try the next solution.

5. Re-install Outlook
1. Open Control Panel.

2. Go to Programs and Features.

3. Find “Microsoft Office 365” (or any office application that applies) and select it.

4. Click on “Uninstall” at at the top of the Programs and Features window. An uninstallation wizard should pop open. Follow the on-screen instructions.

5. Once the process is complete, re-install Office to add a fresh installation of Outlook.

Once the process is complete, create your account and try sending the email again. Hopefully the problem will have been resolved.

If none of the solutions listed above worked for you, you should consider contacting Office Support.

Hope it helps, have a good day

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Answer
Answer
Hello Graemecope

Please check the below link with information how to fix that error message getting from Outlook:


https://www.article.msoutlooktools.com/howto/ho...

I hope it works and you can solve the issue. Let me know if you need further assistance.

Regards

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. 

1 person was helped by this reply

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