Outlook works fine until I click anywhere in the Search bar.
Whenever I do Outlook stops doing anything for a few minutes and then it crashes.
After it automatically restarts, everything else works fine again.
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February 27, 2024
Hello! Are you trying to recover or access your Microsoft Account?
Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
· I can't sign in to my Microsoft account - Microsoft Support
· Help with the Microsoft account recovery form - Microsoft Support
· How to recover a hacked or compromised Microsoft account - Microsoft Support
RO
Outlook crashes when I click in the Search bar
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Hello RobertLake58,
I am Jaenise, a Microsoft Community Independent advisor and a Microsoft Office user like you. I hope I can help you with your concern.
Can you please try to run Outlook application in safe mode? When outlook is already in safe mode, please click again in search bar and check if the issue still happens. This is to check if add-ins installed is causing the issue. Please see link below for the steps on how to do it.
https://support.microsoft.com/en-us/office/open....
If you need further assistance, I'm much willing to help.
Stay safe & have a nice day.
Sincerely,
Jaenise
I am Jaenise, a Microsoft Community Independent advisor and a Microsoft Office user like you. I hope I can help you with your concern.
Can you please try to run Outlook application in safe mode? When outlook is already in safe mode, please click again in search bar and check if the issue still happens. This is to check if add-ins installed is causing the issue. Please see link below for the steps on how to do it.
https://support.microsoft.com/en-us/office/open....
If you need further assistance, I'm much willing to help.
Stay safe & have a nice day.
Sincerely,
Jaenise
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RO
Outlook works fine until I click anywhere in the Search bar.
Whenever I do Outlook stops doing anything for a few minutes and then it crashes.
After it automatically restarts, everything else works fine again.
I have now opened Outlook in Safe mode, and unfortunately, when I click in the search bar, Outlook still crashes.
What dod I need to provide you with to take the investigation further, or is there something else I need to try?
Thank you.
Regards
Rob.
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Hello RobertLake58,
Please try to perform office repair to fix any issue within the application. Please open the link below and follow the steps on how to do it.
https://support.microsoft.com/en-us/office/repa...
If you need further assistance, I'm much willing to help.
Stay safe & have a nice day.
Sincerely,
Jaenise
Please try to perform office repair to fix any issue within the application. Please open the link below and follow the steps on how to do it.
https://support.microsoft.com/en-us/office/repa...
If you need further assistance, I'm much willing to help.
Stay safe & have a nice day.
Sincerely,
Jaenise
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RO
Hello RobertLake58,
Please try to perform office repair to fix any issue within the application. Please open the link below and follow the steps on how to do it.
https://support.microsoft.com/en-us/office/repa...
If you need further assistance, I'm much willing to help.
Stay safe & have a nice day.
Sincerely,
Jaenise
Jaenise, I had already tried that previously.
Anything else to try?
Thank you
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Hi RobertLake58,
Thank you for replying. I am running out of ideas for this issue, I will release this question now so that other members in the community can give their ideas on this.
Stay safe & have a nice day.
Sincerely,
Jaenise
Thank you for replying. I am running out of ideas for this issue, I will release this question now so that other members in the community can give their ideas on this.
Stay safe & have a nice day.
Sincerely,
Jaenise
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IW
Had this happen today. Was able to fix it by clearing out the local outlook folder and recreating the profile.
Open %appdata%\local\microsoft\outlook and just delete everything in that folder.
Then go to control panel > Mail > profiles and delete the old one
Create a new one and see if that does the trick for you.
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NE
Thanks finally a method which worked for me!
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