Outlook attachments missing


I have few users complaining about Outlook 2016 keeps dropping attachments (.pdf, .xlsx, .docx). This generally happens when user forward emails or reply to email in plain text.  


Seems like a known issue in KB Article: 3132071.

Could you please update me when this is resolved. 


Mitesh Sudan


Hi Mitesh,

This is the known issue for Outlook 2016. Sorry about what you are experiencing. According to our Outlook team, the updates which fixes this will be rolled out soon.
“This is Sri from Outlook team. On behalf of the team, I want to let you know that we are sorry you are running into this issue. We recently fixed this issue and you will be able to get the fix through our monthly feature updates. While we can't tell you exactly when you will have access to the fix because of the way we roll out our monthly feature updates to Office 365 home and business subscribers, we can assure you that it will be soon.”

From https://community.office365.com/en-us/f/158/t/425296

Thanks for your time on this.

Best regards,

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Question Info

Last updated May 20, 2020 Views 2,195 Applies to: