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Outlook Application Error - 0xc0000142 / Won't start regularly or in /Safe mode

Application appeared to hang while deleting an email.  

Restarted application and got this message.   

OUTLOOK.EXE - Application Error

The application was unable to start correctly (0xc0000142).  Click OK to close the application.

I've done two full shut down /power up cycles with same error.

I've tried:  Run Outlook /Safe

Got same error.


Any ideas on how to fix?

Have you checked for updates (in any office program)?

Have you tried doing a quick or online repair? In Settings, go to Apps and locate office. Select it and click Modify then do a quick repair. If they doesn't fix it, try the online repair.

BTW, Which version and build of Outlook are you using? See File, Office Account for the information. Please include the text following the version/build number.  

--
Diane Poremsky
M365 MVP, specializing in Outlook, Exchange, and Microsoft 365 apps.

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Tried the repair. Thanks.

However not working and just noticed that I cannot get into Word or Power Point, same error message.  

Couldn't get to build info, but could it be this:  169.11029.20108

thanks

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Outlook

Product version is: 16.0.11029.20108

Date modified 12/14/2018

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You have the newest build, so its not that. (There was a bug in the build released last march - but you are well past it)

Try the SaRA utility - https://diagnostics.outlook.com/#/
--
Diane Poremsky
M365 MVP, specializing in Outlook, Exchange, and Microsoft 365 apps.

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Not successful either.  Thanks for trying.

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Last updated July 23, 2024 Views 7,218 Applies to: