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ST

Outlook 2013 Receive Error 0x8004210A

Time out waiting for a response from the receiving (POP) server. (Time set to 1 minute, changed to 2.5 and no affect)

Configuration: Windows 8.1 (with current updates)

Office Pro 2013 with current updates (I tried a repair and also a reinstall)

Norton Security (I tried with firewall off and full uninstalled)

Internet Provider: Time Warner Cable

Mail Provide: Mail.Com

Mail setup - POP3, SSL Port 995

The last message I received was on 1/27/2016 12:06 Not sure the actual time Outlook stopped receiving messages.

Changes since that 1/28/2016 date:

Installed Norton Security

Samsung Electronics USB Drivers

Added changes after 1/20/16

Office Professional Update to 15.0.4787.1002

Java 8 Update 718.0.710.15

Google Chrome Update 48.02564.97

Ran SCANPST on my incoming mail file

Ran sfc /scannow

I do have connection to the Internet and all Mail settings are correct.

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Answer

ST

I finally fixed it. Don't understand why.

I have a Netgear AC1900 R7000 Router.

I turned off the router and back on and guess what?

Yes my emails are now loading.

Miracles happen sometimes. It was not Microsoft or Norton. Only took 3 days to get working.

Steve

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Question Info

Last updated October 23, 2021 Views 1,910 Applies to: