outline numbering / multilevel lists lost when save and reopen document

I have just spent the last 2 hours setting up and testing 6 levels of outline numbering where each level is a different Heading Style eg Heading 1 is Outline numbering 1 etc. (multilevel list)

I saved the document, closed it and when I reopened it I had lost all the numbering in the documents and it was repalced with a  dark coloured block which was the size of the bullet field and the indent from the bullet to the text.

What is stranger is that when I  went into Outline Numbering dialog box > Define Multilevel List, the preview area was showing the correct settings BUT it has lost all formatting for the number - in the 'enter formatting for number box' there were some size  0 text!!! I could just about see it as I pressed the back space button.

Is this a bug in this verison, or is there something I can do to correct it.

Many thanks


For the safest way to set up outline numbering in Word, see the article at http://www.shaunakelly.com/word/numbering/numbering20072010.html.
Stefan Blom
Word MVP
Volunteer Moderator
Note that MVPs do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
MS Community FAQ: https://answers.microsoft.com/en-us/page/faq

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Question Info

Last updated August 21, 2020 Views 4,763 Applies to: