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Order cannot be completed/ domain

I have tried several times over the course of the day to purchase a domain. I have used several different payment options which all have available credit. I have no outstanding balances or bills. Not sure what the issue is. I urgently need to setup this for my company email. Please advise

Dear Michele908,

 

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

 

I understand that you have a concern that Order cannot be completed when trying to purchase domain. Before moving forward, we need more detailed information about the situation you are experiencing.

 

Kindly share with us the information below:

1. I kindly wanted to find out is the Credit card from a different country as the tenant location?

2. Did you try out purchasing using InPrivate browser or incognito ?

We look forward to your response. Thanks for your cooperation.

 

Sincerely,

Anesu | Microsoft Community Moderator

 

 

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Question Info

Last updated April 3, 2024 Views 140 Applies to: