Opening old 1997-2003 documents

I have some old Microsoft Word 1997-2003 documents (.doc) files that I have been trying to recover. When I try to open them I get the message: ”Word found unreadable content in [document name]. Do you want to recover the contents of this document? If you trust the source of this document, click Yes.”

When I click either yes or no, it then states “Word experience an error trying to open the file. Try these suggestions:
*Check the file permissions for the document or drive
* Make sure there is sufficient free memory and disk space.
* Open the file with the Text Recovery converter. “


Some other files that I try to open, appear in symbols and weird text. A “File conversion” window pops up stating: “Select the encoding that makes your document readable.
Text Encoding: [ ]Windows (Default) [ ] MS-Dose [x] Other encoding:
The one selected is “Turkish (Windows)”

It then gives a preview of the document which looks like a bunch of boxes and weird text objects.

Is there a way to open these old documents and safely repair/restore them?

I am using Windows 10, Microsoft Office 2016. I am able to open other old Word documents without any issues so am assuming some of them are damaged or corrupted? I’m sure there must be a way to repair/recover them??

I have also tried opening these documents on my old desktop computer that has Windows XP and I think Microsoft Office 2007

I have tried the following:

Any help would be greatly appreciated!

Are these docs on the local PC in the Documents folders?

If they were originally on another PC how did you transfer them?

Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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In the same article that you cited (https://docs.microsoft.com/en-US/office/troubleshoot/word/damaged-documents-in-word), try Method 4, "Use the "Recover Text from Any File" converter". (Step 1 won't work if you use File > Open in Word 2016 because that doesn't offer a Files of Type box; use the shortcut Ctrl+O to get the Open dialog box instead.) You'll have to delete the binary (non-text) stuff and apply styles and other formatting to the text-only result.

If that results in just gibberish, the file has been damaged beyond repair.

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I can't exactly recall how I transferred them but I believe I had them on a USB and/or then put them on an external hard drive. 

It may be possible that the computer they were originally on crashed and I tried recovering as much as possible. Again, I can't be certain because these documents are from 2007

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I followed Method 4 and received the message below:

I assume this means, it's beyond repair? :( 

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I followed Method 4 and received the message below:

Image

I assume this means, it's beyond repair? :( 

Not necessarily. Scroll through the text that was recovered, looking for parts that make sense. Copy those parts to a new document and save it as a .docx file. Then discard the original file. I'd consider the old document to be beyond repair only if there aren't any parts to save.

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Last updated October 14, 2024 Views 1,260 Applies to: