onedrive pin a location widget loses labels

Hello TonyEssi,

Welcome to Microsoft community.

For your question, I would like to suggest that you try adding the OneDrive widget to another screen screen instead of the home screen and then see if the situation happens again.

For your issue, I also tested it, but after a few hours the issue did not appear.

I will continue to monitor this. In the meantime, I look forward to hearing from you about the results of your testing.

Sincerely,

Mavis - MSFT | Microsoft Community Support Specialist

Hi Mavis, thanks for looking into this. I have only just noticed your reply.  

Update:

Following my previous update I noticed that the widget icons were stable for several days

I realised that all the widgets were individually arranged on the home screen page. It occurred to me that perhaps the problem may be related to having them grouped in a home page folder - which is the way I had them previously. I will have quite a few, so do want to group them.

Having moved two of the test ones to a folder, leaving one on its own, I have now noticed that the widget icons and labels are once again incorrect on both the ones in folder and the one on the homescreen.

The home app is One UI v 4.1

Hello TonyEssi,

I am glad to receive your reply again. And added a detailed explanation in the reply.

For your current question, I would like you to share screenshots of the widget interface at the time of creation and screenshots of the widget interface at the time of the problem to me? This will make it easier to compare and analyze.

Also, have you tried testing with other devices? Do other devices have the same problem? We still don't have the problem from our side of the test.

Looking forward to hearing from you.

Sincerely,

Mavis - MSFT | Microsoft Community Support Specialist

After those problems I had started to use Microsoft launcher instead. I decided to go back to using the Samsung one in order to help track down possible cause.

I was beginning to think that it had gone away becayse it took a few days for the problem to reappear.

The widgets have been on their own page - one on its own and two in a folder. Am attaching before and after images.

Before

After

Hi TonyEssi,

Since we were unable to reproduce your issue, we would like to suggest that you try uninstalling and reinstalling the OneDrive application to test if it works.

If the problem persists after reinstallation, then you may still need to take advantage of OneDrive's built-in feedback feature in order to give feedback on this issue.

Sincerely,

Mavis - MSFT | Microsoft Community Support Specialist

Same issue happens to us. Tested on Samsung Galaxy Fold 3 with Android 12 and OneUI 4.1.1. All OneDrive pin folder widget labels (and icon) default to 'OneDrive' after some period of time (hours or days).

This is also happening to me on multiple Android phones. It occurs after restarting my phone. This is probably what is happening to the others they just don't realize because they don't check right after restarting.