OneDrive Personal Vault - search does not work

Good day,

I have had endless problems with my search on OneDrive Personal Vault on my pc, Win 11, fully updated.

The search used to return no results whatsoever.

1. The OneDrive folder is not excluded from 'Exclude folders from enhanced search' in 'Privacy & security > Searching Windows'

2. The OneDrive folder is on drive d:, and it was moved there from drive c:

3. I have rebuilt the search index

4. Under 'Indexing Options, 'Modify', I am unable to find OneDrive folder to add to Selected Locations to include in the search.

I made the following change:

File Explorer Options, Search, How to Search and selected the first option 'Don't use the index when searching in file folder for system files (searches might take longer' and now the search returns only some results, but extremely slowly.

Please can anyone assist me?

Hello Bob,

Welcome to Microsoft Community and appreciate your time taken for sharing detailed information. I could share with you some of my thoughts on this issue.

Without an index source, files in a personal vault are hard to search for.  Here in the Community Forum, OneDrive has already reached its end of support. To get the best assistance, we strongly recommend submitting your concern to our OneDrive Email support.

Contact - Office Support (microsoft.com)


Feel free to post back if you need any further assistance.

Best Regard,

Kevin | Microsoft Community Support Specialist

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*If your problem is not solved, you could reply to the post again and we would continue to provide technical support for you.


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Question Info


Last updated March 24, 2024 Views 495 Applies to: