One Drive Sign in Errors

Dear TaylorTN,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

As per your description, please don’t worry, we can work together to narrow down and resolve the situation.

May I know, have you added alias and changed the password of your Office 365 account?

The error you are receiving usually occurs after resetting the password and to fix the issue remove your OneDrive cached credentials.

1.Select Start, type "credentials," and then select Credentials Manager.

2.Select the Windows Credentials tab.

3.Under Generic Credentials, look for any entries containing “OneDrive Cached Credentials” and remove them.

4.estart OneDrive and sign in again.

Also, after search a lot, I found, some user mentioned they fix this error message after Reset OneDrive, could you please try to Reset OneDrive and check the outcomes.

if above does work, then please uninstall and reinstall OneDrive and see if there is any difference.

Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

Sincerely,

Waqas Muhammad

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