One Drive Not Working with Mac OS 14 Sonoma

Hello Roregan! I'm Gunasekar and I'd be happy to help you with your question. I understand that you are having trouble syncing OneDrive on your MAC OS 14. Do you get any error code or message when syncing the files on your OneDrive MAC? You could try the following suggestions below to restart the sync again. To reset OneDrive on a Mac: - a) Quit OneDrive. (Select the cloud icon in the top tray, then select Settings > Quit OneDrive.) b) Find OneDrive in your Applications folder. c) Right-click OneDrive and select Show Package Contents. d) Browse to the Contents > Resources folder. e) Double-click ResetOneDriveApp.command (or ResetOneDriveAppStandalone.command, if you're using the standalone app). f) Start OneDrive and finish the setup process Here's the related article for your reference: https://support.microsoft.com/help/af3012d7-13ec-4ac9-bbb1-ebcd2a0cd756 -You can also follow the additional troubleshooting steps provided in the article above and check the results. I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further. Best regards, Gunasekar N

Thanks for helping with this. I did disconnect, reconnect, reset and reinstall.

No luck with any of that.

What should I try next?

Hello Roregan, Unfortunately, I don't have any further troubleshooting to offer. There are many knowledgeable users active on the forum and I hope that someone else can offer further insight on your issue. Thanks, Gunasekar N

These steps successfully resolved my problem with OneDrive 23.189.0910.0001 on macOS Sonoma 14.0.0.

Clearly, OneDrive's configuration did not survive the upgrade from macOS Ventura 13.6 to Sonoma 14.0.0. The steps provided by Gunasekar5034 forced OneDrive to go through its own setup process again and its been working perfectly ever since.

Thank-you very much!

Peter

Unfortunately, this procedure does not work with version onedrive 23.194.0917.0001. I tried uninstalling and reinstalling. It always seems that everything is OK, but as soon as I click on a file in the finder or try to save a new file, a message appears that it cannot be synchronized and that I should restart OneDrive.

Does anyone else have another solution??

Thanks Jarda

Same problem here!! Tried to download a fresher version of the Mac App store then directly on the MS site (the files and install were different for some reason). And both start to Sync, but shortly after Finder keeps on notifying me that OneDrive needs to restart to sync the folder...

None of my one drive files are synching.

Uninstalled One drive reinstalled.

Trying to log back in and keep getting this error message (ATTACHED)

Since updating to Sonama :(

Exact same issue here. Need an update fast as it's causing a major issue in regards to work. and accessing important files.

Yes. The exact same problem here. The silence is deafening. I wonder if this is OneDrive breaking under Apple’s File Provider extension?

Regardless, OneDrive is unusable until a fix is issued, unless willing to work on documents using the web interface.

I HAVE FIXED IT TOOK ME AGES!

So I removed One Drive completely.

Then go to your one drive location in the finder. The finder will say in top right hand corner ‘One drive’ can’t be found. DELETE LOCATION. Click it.

Don’t worry this’ll only delete LOCAL files the online one drive files are still safe. (SAVE ANY FILES SEPARATELY TO SEPARATE LOCATION IF THEY HAVEN'T BEEN UPLOADED TO ONE DRIVE CLOUD YET)

Then reinstall one drive via App Store.

Then log in and CREATE a NEW one drive location in your FILES.

This worked straight away for me.

Hope it works let me know if it does WOOHOO :)

Sonama we beat you. So basically I see it as the local location needs resetting to a fresh location and previous local one drive files deleting first.

Then start a fresh with new one drive location on the Mac.