In our Office we primarily use Office 2016 for both Windows PCs and Macs.
When a user goes to open a file another person has open already it prompts for "Read Only".
This is how we like it work and are used to it working.
A new PC was added to the Office. The user had Office 365.
One user had a Word document open in Office 2016.
The other user opened the same document in Office 365.
They were not prompted for "Read Only" and were able to make edits that overwrite user one's edits whenever they click Save.
I thought it might be due to differences in MS Office versions across computers.
I read this from Microsoft support:
You'll still be coauthoring, as long as you're an Office 365 subscriber, using one of these versions of Word:
- Word 2016 for Windows
- Word 2016 for Mac
- Word on a mobile device (Android, iOS, or Windows)
If you're using an older version of Word, or if you're not a subscriber, you can still edit the document at the same time others are working in it, but you won't have real-time collaboration. To see others' changes and share yours, you'll have to save the document from time to time.
I installed Office 2019 in place of Office 365 on the computer and I'm still having the same issue.
I also can't find anywhere to change co-authoring or collaboration settings in Office 2019.
How can I get it to return to "Read Only" using Office 2019 and Office 2016?