I have a valid Office 365 subscription (5 licenses), which I use on a laptop and a desktop PC.
A few days ago, it prompted me to update Office.
- On the laptop, the update ran without any issues.
- On the desktop PC, I had to use the online repair option in order for the update to work.
- Office 365 is now updated on both machines (e. g. Outlook: Version 2004 (Build 12730.20270)).
I want to use the Office without being signed in. This used to work on both the laptop and the desktop PC. After the update, it doesn’t work any more on the desktop PC. Here is more detail:
On the laptop, Office remembers my subscription without me being signed in (“Belongs to: c…”):
When I click on “Sign out”, it prompts the following message:
When I click on “Yes”, it looks like on the first screenshot again, and I can use Office without restrictions. This is how it also worked on the desktop PC before the update.
After the update, however, the behaviour on the desktop PC is as follows:
When I click on “Sign out”, it prompts:
When I click on “Sign out” again, it says that I have to restart Office:
After restarting Office, it prompts me to sign in:
If I don’t sign in, all Office applications are all of a sudden “unlicensed”:
Because Office is considered to be unlicensed, many features don’t work. When I click on “Sign in”, it prompts:
After restarting Office, it looks like on the first screenshot from the desktop PC. That means: the subscription/license is recognized, but I’m signed in, which I don't want to be.
I have two questions:
- What do I have to do in order to run Office on my desktop PC wihtout being signed in? This used to work until before the update.
- How can it be that Office behaves differently on the laptop and the desktop PC although it is the exact same version?
Thank you for any support!