So I purchased an HP stream last year for school, started a 1 year trial with an old email address. I'm now a student in grad school which provides Office 365. I logged out of my old account in word to sign in to my student email, and when I enter my email and hit next, nothing happens. The pop-up window disappears and I am unable to click on anything in word. I have to pull up the task manager to close the program.
I can login to Office 365 online and work from there, but I really want to be able to use word when offline. I have tried installing and reinstalling, as well as restoring my system. I even downloaded 365 onto a thumb drive and brought it over to my laptop,
still nothing. I honestly do not know what else to do. Hopefully this makes sense, I've attached a pic.
Update: I finally was able to login into onedrive, however in my files tab there are now two onedrive pins. I tried logging into Word and the same problem occurs.