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Office 365 Trial Period Expiration

I purchased MS Office 365 I'd like to return it.   I purchased the software with my computer from Costco and decided to use the trial before loading what I purchased from Costco.    I'd like to discontinue the MS purchase and use the package I purchased from Costco.   Who can help administer the refund/expiration. 
Answer
Answer

Hi,

 

Thank you for choosing Microsoft Office Community and thanks for providing us an opportunity to assist you.
I understand that you want to cancel the Office 365 Home Premium subscription.

 

Refer to the following link to cancel the subscription as shown in the following link:
http://office.microsoft.com/en-us/help/cancel-your-office-365-home-premium-subscription-HA103984711.aspx

 

If the above link does not help, then you may refer to the following link, go to Getting Help and click on Contact Customer Support.
https://commerce.microsoft.com/PaymentHub/help

 

Once you are in the window, under Products select Office 365 Home Premium -> Subscription management -> Cancel Office 365 Home Premium Subscription.
You need to click on Start chat or Request a call option to talk to representative who will be able to assist you regarding the Office 2013 and other related information.

 

I hope this information helps in cancelling the Office 365 Home Premium Subscription.

 

If you have any additional questions related to Office products you may always post in Microsoft Community.

 

Thank You

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Question Info

Last updated October 1, 2021 Views 747 Applies to: